"Great service. Easy in and out . Work done right the..."
- Connect2 jcp
Great service. Easy in and out . Work done right the first time. Kept me up to date on what needed to be done additionally other than service originally set up for.
"Excellent service. Tom and Robert took the extra steps..."
Excellent service. Tom and Robert took the extra steps and went above and beyond to take care of my needs. Thanks again Tom and Robert...you guys Rock !!!
"I’ve driven Mercedes for approximately 10 years. I..."
I’ve driven Mercedes for approximately 10 years. I purchase them mike one formerly herb Gordon’s. There’s no better place to buy or to have your vehicle serviced. The service person I’ve worked with, Mike Dowling has been great, patient, explains things thoroughly and is very clear. . Thev
"Outstanding buying experience!"
Charlie Miller made the dreaded task of choosing the right CPO and negotiating price pain free and
enjoyable! None of the usual "car guy" crap! He's a true professional and honestly interested in caring for his clients. I highly recommend seeing Charlie for your next MB purchase.
Tom Rodkey, the service manager, took time to visit and welcome us (after he was off work and heading home) in his very genuine manor.
Brad Fischer, in the finance department, was great too! Brad covered everything quickly and efficiently without the usual misery! Again, thanks to all of you gents! Keep up the great job!
"Excellent , friendly, efficient"
Service work was excellent. Friendly managers and staff. Very efficient and my car was cleaned. Great overall experience ans I highly recommend this location and service.
"Good buying experience"
This is the first time I've purchased a vehicle from this dealership, but it was a good experience and they have done a good job following up to ensure everything is going well.
"Herb Gordon looks out for their customers"
I have been going to the Herb Gordon Service department for over 10 years. In this time they have always provided great service including doing the work on time and at the price that they quoted me. They always look out for my car as well as my pocketbook. The entire service department at this dealership including the mechanics, my service advisor and the service manager are extremely responsive and helpful.
I will purchase and service my next vehicle at Herb Gordon Because I know I can count on this dealership to be honest with me..
"Great Sales Experience "
- Mr. Payton
I walked in with an E-class on mind, but I was also considering a C-class. My salesman Chevist Mitchell ran through all of the differences between the models and I ended up getting the E-class after much deliberation. Chevist was very knowledgeable and patient. He made my fiancée and myself really comfortable with our experience and we were both pleased. I would absolutely recommend Mercedes-Benz of Silver Spring, and Chevist Mitchell is the primary reason. Two thumbs up!!
Always reliable, fast and courteous. Easy to work with, provide info on the details of that service call and things to watch or plan for next time.
"I love Mercedes Benz of Silver Spring!"
Mercedes Benz offers the best quality vehicle at the highest standards. Those standards are transferred to every aspect of sales, service and customer support. I have been fortunate enough to drive Mercedes vehicles for 25 years and it would be impossible to drive anything else. I trust MB of Silver Spring in every aspect of Mercedes ownership. They are the absolute best!