Juan Barcenas | Page 10

It was cold and wet took us a long time to make our decision. Such great customer service thank you Jose Castillo for being so patient with us. decision. Such great customer service thank you Jose Castillo for being so patient with us. More

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Been purchasing all vehicles from Planet 59. Many purchased thru KRiley. Been completely satisfied. Will continue to purchase from them in future!! They worked with me on a vehicle on another dealer purchased thru KRiley. Been completely satisfied. Will continue to purchase from them in future!! They worked with me on a vehicle on another dealer lot and was able to get it same day!! Great service. More

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I absolutely love my new vehicle!!! I went in looking for a potential buy, but trying not to get my hopes up. I was expecting to walk out empty handed. Boy was I wrong!!!! They found me a perfect vehicle!!! a potential buy, but trying not to get my hopes up. I was expecting to walk out empty handed. Boy was I wrong!!!! They found me a perfect vehicle!!! I was just floored. I'm coming from a 2009 Ford escape which is pretty roomy, and didn't want to go smaller. The newer 2019 is a bit smaller than my 2009, but the Ford Edge was the exact upgrade I needed. I hadn't even seen it and the sales guys were amazing. I told them what I didn't want which was a size concern for me. And my budget. It fit better than a glove. Super nervous the first 3 days driving a new vehicle for the first time in 10 years but it's been so much fun! It picks up nicely. I can't believe they found me a perfect car. From the moment I stepped out of my car, to the driving away. The attention to details and the patience they have is spectacular. I left feeling very good. I'm one to get cold feet on big purchases, but this one was just right. The next time I have to buy another vehicle, I am 100% coming back to Randall Reed's Planet Ford on 59. I'm not even going to look else where. Best buying experience ever. More

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Review of my vehicle purchase Jay Rosenthal did a great job as my sales person. He was very professional and most important to me a "down to earth" person. He made what is usuall Jay Rosenthal did a great job as my sales person. He was very professional and most important to me a "down to earth" person. He made what is usually a stressful situation a pleasant one! More

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The worked hard Started with a call from Sean He asked me if I was still interested in a new vehicle. I stated I was but it was a not a must have. I said the last Started with a call from Sean He asked me if I was still interested in a new vehicle. I stated I was but it was a not a must have. I said the last time the math was not in my favor He asked if I can get you where you need to be would you be interested and this was late Friday night By Saturday afternoon we had the deal done More

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I am very angry with them The dealer manager does not solve anything, I bought my truck just three months and most of the time my truck has been in the dealer's workshop. I ca The dealer manager does not solve anything, I bought my truck just three months and most of the time my truck has been in the dealer's workshop. I call Roxie and she never answers the calls, they have to attend to the customer as is More

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Great dealership! I just purchased another new ford. This is my 8th Or 9th new vehicle I have purchased from this dealership. I tend to always get a different sales per I just purchased another new ford. This is my 8th Or 9th new vehicle I have purchased from this dealership. I tend to always get a different sales person which sucks because I hate to do the whole go back and forth BS because I always know what I want and what I’m willing to pay but I stick with the same finance person, Juan and always the same service guy, Nick! Kevin, the aftermarket guy is also great to work with! At the end of the day, I’m always satisfied!! More

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Everyone was very helpful. I will recommend anyone that asks me to come to Planet Ford. Jay was very helpful in getting me into a vehicle that was within my budget. asks me to come to Planet Ford. Jay was very helpful in getting me into a vehicle that was within my budget. More

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Buying a car from my friend Jay Rosenthal This is the third car I have purchased from Jay Rosenthal and it may not be the last. He is trustworthy, easy to work with and we are friends. What el This is the third car I have purchased from Jay Rosenthal and it may not be the last. He is trustworthy, easy to work with and we are friends. What else is a better compliment about a salesperson? More

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Great work, attention and follow up with the client. Right to the point when finding problems and even fastee when fixing the issue. Very reliable. work, attention and follow up with the client. Right to the point when finding problems and even fastee when fixing the issue. Very reliable. More

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