Juan Barcenas
Juan Barcenas at Randall Reed's Planet Ford

Juan Barcenas | Page 10

Finance Director

Randall Reed's Planet Ford

19000 Highway 59 North
Humble, TX 77338

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4.6
108 Reviews
4.6

108 Reviews

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108 Reviews of Juan Barcenas

October 17, 2019

Dealership Rating
Employee Rating

I am very angry with them The dealer manager does not solve anything, I bought my truck just three months and most of the time my truck has been in the dealer's workshop. I ca More

by ?
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Zeke Moreno , Rosie Jones

Nov 05, 2019

Randall Reed's Planet Ford responded

At Planet Ford in Humble, customer satisfaction is always our top priority. We would like to learn more details about your concerns so that we may address them. Please e-mail social@planetford59.com with the full name associated with your visit and any additional details. We also ask that you reference this review. Thank you.

October 14, 2019

Dealership Rating
Employee Rating

Great dealership! I just purchased another new ford. This is my 8th Or 9th new vehicle I have purchased from this dealership. I tend to always get a different sales per More

by Jpersinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin McKinnon , Nick Lang

September 30, 2019

Dealership Rating
Employee Rating

Everyone was very helpful. I will recommend anyone that asks me to come to Planet Ford. Jay was very helpful in getting me into a vehicle that was within my budget. More

by Kaycountis
Recommend Dealer
Yes

Other Employees Tagged: Jay Rosenthal, Yusuf Muldrow

September 26, 2019

Dealership Rating
Employee Rating

Buying a car from my friend Jay Rosenthal This is the third car I have purchased from Jay Rosenthal and it may not be the last. He is trustworthy, easy to work with and we are friends. What el More

by Bchambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Allen , Jay Rosenthal

September 19, 2019

Dealership Rating
Employee Rating

Great work, attention and follow up with the client. Right to the point when finding problems and even fastee when fixing the issue. Very reliable. More

by RBracho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Fuller, Lorena Barker, Billy Harvey, Kevin McKinnon, Lyndi Sage - Walker , Hervey Ayala, Daniel Fraleigh, Nick Lang, Stuart McKenry

September 05, 2019

Dealership Rating
Employee Rating

nice sellection and service I was impressed with the service I got considering I was unsure of my selection. the salesman Mike was more that helpful looking for the perfect tr More

by Mrdisi105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Grissom, accessories guy was nice too.

August 26, 2019

Dealership Rating
Employee Rating

Excellent service They were all friendly, helpful and respectful. Byron was very patient for the 2 weeks I had to wait to go to the dealership in person with answering More

by BeckysEscape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hervey Ayala, Michael Grissom, Byron Nelson

Aug 26, 2019

Randall Reed's Planet Ford responded

Becky, what an excellent review! Thank you for your feedback and for allowing Randall Reed's Planet Ford in Humble to assist with service needs. We're pleased to read that our Byron and our team were friendly, helpful and respectful. Please do let us know if you need anything additional.

August 25, 2019

Dealership Rating
Employee Rating

Great i alway recommend you to all and only come to randall reed ford for any purchase and service. I can depend on Randall Reed ford More

by jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guy Guidry , John 'JT' Thomas

Aug 26, 2019

Randall Reed's Planet Ford responded

Jean, what great feedback. We appreciate you taking time to let us know that our team at Randall Reed's Planet Ford in Humble always do a great job. Should you need anything additional, please do let us know.

August 21, 2019

Dealership Rating
Employee Rating

Great experience!! It was a great experience! The process went very smooth and the service was excellent. I would recommend Randall Reed’s Planet Ford to everyone. More

by AZ1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lyndi Sage - Walker , Marco Aguilar

Aug 26, 2019

Randall Reed's Planet Ford responded

What a great review. Thank you for sharing your feedback and letting us know our team at Randall Reed's Planet Ford in Humble provided a great experience and everything went smoothly. Should you need anything additional, we're always here to help!

July 08, 2019

Dealership Rating
Employee Rating

Great Service till finance! Overall wonderful! We traded in two cars for one. This is my third time purchasing a vehicle from Planet Ford in Humble. Levi our salesman and Shawn with technology wer More

by soc611
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Levi StrowderIII, Shawn,

Jul 15, 2019

Randall Reed's Planet Ford responded

Thank you for taking time to share your feedback about your experience. Customer satisfaction is always our #1 priority. Our management em would like to look further into your concerns. If you could please message us with the name associated with your visit and any additional details, we would like to further address your concerns. Again, thank you for reaching out to Randall Reed's Planet Ford.

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