Juan Maldonado
Juan Maldonado at Klamath Falls Toyota

Juan Maldonado

General Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.5
70 Reviews
4.5

70 Reviews

Write a Review

70 Reviews of Juan Maldonado

December 07, 2025

Dealership Rating
Employee Rating

Not good work done on the vehicle no different from when it went in and nothing but argument about what was and is wrong very disappointing. Don’t know that I will ever do business with them again or buy a More

by Geren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2025

Klamath Falls Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 29, 2025

Dealership Rating
Employee Rating

Buying my Toyota 4-Runner was a no hassle, great experience. I will recommend buying a car from Toyota Klamath Falls to friends and family! More

by LORENABERG7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Kevin Bicknell, Albert McLing , Vanessa, and Marco, and Krystal (finance)

Nov 29, 2025

Klamath Falls Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 29, 2025

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Employee Rating

Very nice and well informed service department. They are extremely organized and very helpful always. More

by mullengerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2025

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 23, 2025

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Employee Rating

Manny and Francisco were awesome. They were attentive, and very assistive in my problem. I was able to get things done with them. I plan on being back. More

by jessekasik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 20, 2025

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Employee Rating

All the staff from the sales representative Dave Delaney to the finance representative Chrystal were exceptional and a delight to work with. Thanks to all for an exceptional experience!! More

by dave.kim77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer , Crystal, finance dept

Nov 20, 2025

Klamath Falls Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Klamath Falls Toyota are glad to have you as a customer. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 18, 2025

Dealership Rating
Employee Rating

Super easy, quick. No xx just took care of business very professional. Levi was awesome! More

by DJOHNSON92
Recommend Dealer
Yes

Other Employees Tagged: Levi Duhrigello

Nov 18, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 23, 2025

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Employee Rating

Fast and great service good customer service recommended others to go there thank you for service More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 13, 2025

Dealership Rating
Employee Rating

We had a great experience with KF Toyota ! Juan Lopez, is a very good car salesman! The whole place has a nice no stress feel. I don’t know how management feels about it but there is no pre More

by SAFEWAYCLEANERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lana Lee , Juan in sales !!

Oct 13, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 05, 2025

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Employee Rating

Sales department did a nice job representing the vehicle. It had everything promised completed at the time of delivery. Finance department explained our options regarding extended warranty, lifetime oil cha More

by TERRY.ANDERBERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2025

Klamath Falls Toyota responded

Thank you so much for choosing Klamath Falls Toyota! Please let us know if we can be of any more assistance. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

September 18, 2025

Dealership Rating
Employee Rating

They are always helpful. I’m very happy with my purchases. Dave the salesman that helped is great at his job. More

by RONALD_ALGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave in sales is excellent to work with.

Sep 18, 2025

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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