Juan R. Cruz

⭐⭐⭐⭐⭐ Outstanding Experience with Luis Vazquez at Sport Mazda Orlando I had an excellent experience working with Luis Vazquez at Sport Mazda in Orlando. From start to finish, Luis was professional, know Mazda Orlando I had an excellent experience working with Luis Vazquez at Sport Mazda in Orlando. From start to finish, Luis was professional, knowledgeable, and genuinely focused on making sure I was comfortable and well-informed throughout the entire process. He took the time to answer all my questions, explained everything clearly, and never made me feel rushed or pressured. Luis went above and beyond to ensure I found the right vehicle that fit my needs and budget. His honesty, attention to detail, and commitment to great customer service truly set him apart. Car buying can be stressful, but Luis made it smooth, transparent, and actually enjoyable. If you’re looking for someone you can trust who truly cares about their customers, I highly recommend asking for Luis Vazquez at Sport Mazda Orlando. I couldn’t be happier with my experience! More

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Quick and easy process, Kerwin helped me get into a brand new cx-50 thank you new cx-50 thank you More

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Mustapha is the best he helps you and fights for you and give really good advice and I just want to say thank you again give really good advice and I just want to say thank you again More

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I want to highlight my incredible experience with my favorite salesman, Kerwin, at Sports Mazda. I just purchased my fifth vehicle with him, and that alone shows how much I trust his professionalism and favorite salesman, Kerwin, at Sports Mazda. I just purchased my fifth vehicle with him, and that alone shows how much I trust his professionalism and dedication. Kerwin always goes above and beyond—he’s honest, patient, knowledgeable, and makes the entire process smooth and comfortable every single time. I also want to give a big thank-you to Ray and Juan from the financing department. They were extremely patient and understanding, taking the time to explain everything clearly and helping me feel confident with each step. Their support and professionalism made the whole experience even better. Overall, Kerwin, along with Ray and Juan, delivered exceptional service once again. I truly appreciate their hard work and commitment. I highly recommend them to anyone looking for a trustworthy and customer-focused team. More

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DO NOT BUY A CAR HERE! THEY CUT CORNERS AND DON’T CARE ABOUT YOUR SAFETY I regret ever buying from this dealership. I was charged almost $1,000 in “reconditioning fees” THEY CUT CORNERS AND DON’T CARE ABOUT YOUR SAFETY I regret ever buying from this dealership. I was charged almost $1,000 in “reconditioning fees”, yet I had to spend over $1,500 replacing my tires and another $200 for an alignment right after buying the car. How is that “reconditioned”? It’s a scam. Patricia takes days to respond to anything — 2 to 3 weeks if you’re lucky — and even then, nothing actually gets resolved. I later found out they replaced my original run-flat tires with cheap non run-flats just to save money. I only discovered this because my own mechanic (who’s been fixing all the issues they claimed were “handled”) told me the truth. Juan has helped here and there, but cheap fixes and half-done repairs are not what I paid for and he hid them from me til i found out with my own mechanic! . I waited three months before writing this review to give them a fair chance to make things right — big mistake. I’ve been ignored, brushed off, and told to pay for repairs they swore weren’t needed and my tires would last a whole year before replacement but lasted not even a month… This place will smile, lie straight to your face, and take your money, especially if you’re not a car expert. Once you drive off the lot, they’ll pretend you don’t exist. It’s honestly a joke and a safety hazard. I’m now considering cancelling my warranty because I don’t trust them with my car anymore. Save yourself the stress, the money, and the danger — stay far away from this dealership. THEY ALSO DID NOT PAY MY trade in CAR FULLY AND MADE ME PAY IT OFF AND SEND ME A REFUND which is unheard of! More

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Very professional and friendly person great person to do business with highly recommend his services business with highly recommend his services More

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Mustapha Taha is the best vendor of the world , he made the purchase special for my sons first car ! the purchase special for my sons first car ! More

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Today I purchased my first car , And He made the experience so special and he did everything to get me in my budget and i’m so happy that everything worked out and I got exactly what I was looking f experience so special and he did everything to get me in my budget and i’m so happy that everything worked out and I got exactly what I was looking for I Love Mazda More

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Luis went above and beyond to make my car-buying experience easy and enjoyable. He answered all my questions, worked with my budget, and made sure I left happy with my purchase. If you go to Sport M experience easy and enjoyable. He answered all my questions, worked with my budget, and made sure I left happy with my purchase. If you go to Sport Mazda, make sure to ask for Luis! he truly cares about his customers! More

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kerwin was so helpful and informative and patient and really took his time to learn what I wanted and wouldn’t let me get anything less than I wanted and made it come true made it happen for me. I very m really took his time to learn what I wanted and wouldn’t let me get anything less than I wanted and made it come true made it happen for me. I very much appreciate Kerwin!!!! More

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