Alex Ruiz
Alex Ruiz at South Bay Hyundai

Alex Ruiz

General Sales Manager

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.5
61 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

20 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.5

61 Reviews

Write a Review

61 Reviews of Alex Ruiz

October 15, 2026

Dealership Rating
Employee Rating

Nicole Nelson took great care of me during my service visit. She was friendly, explained everything clearly, and kept me updated the whole time. The service was quick and my car came back running great. More

by benjaebc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

South Bay Hyundai responded

Thank you for the fantastic feedback! We're delighted to hear Nicole kept you informed, explained everything clearly, and helped make your service visit smooth and stress-free. It's great to know your vehicle is running well. We look forward to welcoming you back!

September 23, 2026

Dealership Rating
Employee Rating

excellent overall experience, will definitely recommend to friends and family, and become a repeat satisfied customer More

by Lucia
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marroquin

Sep 25, 2026

South Bay Hyundai responded

Thank you for sharing such great feedback! We’re thrilled to hear you had an excellent overall experience and that you’d feel comfortable recommending us to your friends and family. That kind of confidence means a lot to our team. Even better, knowing you plan to become a repeat customer is something we truly appreciate. We look forward to seeing you again and earning that same level of satisfaction on every visit!

September 09, 2026

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Employee Rating

Awesome service and highly worth recommending to friends and family for a new car. Thank you Hyundai SB! More

by justingowootwoot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2026

South Bay Hyundai responded

We’re so glad to hear you had such a great experience with our team! It means a lot to know you’d feel comfortable recommending South Bay Hyundai to your friends and family when they’re ready for a new vehicle. Thank you for choosing South Bay Hyundai, and we hope you’re enjoying your new Hyundai!

September 04, 2026

Dealership Rating
Employee Rating

My wife and I had a great experience at South Bay Hyundai. From the moment we called to check inventory, Jeff was extremely helpful and professional. He brought out multiple vehicles for us to look a More

by Rooh_been
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Mitchell, Jim Hindi

Sep 05, 2026

South Bay Hyundai responded

Thank you for such a thoughtful review! We’re thrilled to hear Jeff made the experience so comfortable and stress-free for you and your wife. Taking the time to bring out multiple vehicles, answer questions, and let you explore your options without pressure is exactly the kind of experience we want our customers to have. We especially appreciate you recognizing Jeff’s honesty and straightforward approach. We’ll be sure he sees your kind words! Congratulations on your purchase, and thank you for choosing South Bay Hyundai. We’d be happy to welcome you back when it’s time for vehicle number two!

August 26, 2026

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Employee Rating

My experience was fantastic with our salesman Andrew Ramirez, took me 4 minutes to say ets write this up. Now from there we got the expected car sales xx. 3.5 hours to do h cash deals. The managers More

by rmcneel1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Hindi , Andrew ramirez

Aug 31, 2026

South Bay Hyundai responded

We’re pleased to hear Andrew Ramirez made the beginning of your purchase experience so positive and that you’re enjoying your new vehicle. At the same time, we’re sorry the rest of the transaction became frustrating, particularly given the extended time involved in completing a cash purchase and the concerns you experienced with the management and finance process. Your feedback regarding the required paperwork, transaction timing, and interactions with our finance and management teams has been shared for review. We appreciate your candid comments and are glad to hear that, despite the experience, you left with a vehicle you’re happy with.

July 16, 2026

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Employee Rating

We had a great experience at this dealership! A lot of selection and helped us to understand the car. More

by WC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2026

South Bay Hyundai responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience at our dealership. Making sure our customers feel confident and informed throughout the process is something we truly value. We appreciate your kind words and thank you for choosing us. Congratulations on your new vehicle, and we hope you enjoy every mile!

June 10, 2026

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Employee Rating

My salesman was very helpful. and did not mind that i asked so many questions. He allowed me to go back and forth until I made my decsion on which vehicle to purchase. More

by pmrweldandfab3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mace Bradley, Jalen Chatman

Jun 15, 2026

South Bay Hyundai responded

Thank you for the great review! We’re so glad to hear your salesman was helpful and patient throughout your decision-making process. It’s important to us that you feel comfortable asking questions and taking the time you need to choose the right vehicle. We truly appreciate your kind words and your trust in our team. Congratulations on your new vehicle, and thank you for choosing us!

May 15, 2026

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Employee Rating

Lord she’s rude and mean and unprofessional hung up on me like I had called her home felt so disrespected More

by Varuzh85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ahmed Omar, Bridgette Edmondson , Most of the staff is just careless and rude

May 18, 2026

South Bay Hyundai responded

Thank you for sharing your feedback. We’re very sorry to hear about your experience and the way you felt during the call. That is not the level of professionalism or respect we expect from our team. Your comments have been shared with management for review, and we appreciate you bringing this to our attention.

May 13, 2026

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Employee Rating

Jalen was truly amazing and made my car buying experience great and seamless! He helped my mom a few months with getting into her new Sonata and after seeing his experience with her I came in a specifically More

by jonathantmartinez9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mac Lewis, Jalen Chatman

April 19, 2026

Dealership Rating
Employee Rating

Both Alex & Kevin were amazing! If it weren’t for them I would’ve have gone to a competitor. I returned to your location specifically because of Kevin. This is the 2nd vehicle they More

by Lili
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marroquin

Apr 20, 2026

South Bay Hyundai responded

Thank you so much for sharing this amazing feedback! We’re thrilled to hear that Alex and Kevin made such a strong impression, and especially that Kevin’s support brought you back to us. That kind of loyalty means a great deal. We’re also glad to hear this is your second vehicle with their help, and we’ll be just as excited to assist you with your third when the time comes. We’ll be sure to share your kind words with both Alex and Kevin. We truly appreciate your continued trust in South Bay Hyundai and look forward to seeing you again soon!

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