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Juan Vasquez
Juan Vasquez at Big Star Hyundai
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Juan Vasquez | Page 3

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.5
68 Reviews
4.5

68 Reviews

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68 Reviews of Juan Vasquez

February 21, 2024

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Employee Rating

All ways a safe place to take my car to. The wait was long but was kept updates from Kaleb More

by manene.bamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Feb 22, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 18, 2024

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Employee Rating

Excellent service. Juan kept me posted via text so I was always informed. The service was performed well and the cost reasonable too. More

by gebeven
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Yes
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Feb 19, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 18, 2024

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I love the service team here. Steffy is beyond helpful and makes me not feel bad about services I can’t afford and she’s super helpful with any questions I could have More

by kaylanbenz33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Sterling Whitely, Adrian Chapa, Madison Hartung, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Feb 19, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 16, 2024

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Juan Vasquez always takes care of me and keeps me informed while my vehicle is serviced. More

by jm7776
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Recommend Dealer
Yes
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Feb 16, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 12, 2024

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Employee Rating

He was knowledgeable and kept a customer in tune or what he was doing and assist with them going home made them comfortable and safe thank you again More

by MURRAYSHERLINE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Williams

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Feb 12, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 05, 2024

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Employee Rating

Very nice. ..although my wait was long. I was aware of it. The employee's checked up on me, kept me updated. Kept checking on me. Customer service was excellent. More

by rambot522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Kaleb Chadwell, Steffy Hernandez, Billy Williams

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Feb 07, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 03, 2024

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The staff was great. I was in and out in about 45 mins. Great service. More

by ANTONIOLUNA5419
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Recommend Dealer
Yes
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Feb 05, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 31, 2024

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All good except they reclined drivers and passengers seat almost all the way back which torn my purse holder. More

by ceci82059
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Yes
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Feb 02, 2024

Big Star Hyundai responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about your service experience. We understand how frustrating this must have been, and we sincerely apologize for any inconvenience. We value your feedback and appreciate you bringing this to our attention. We are committed to providing a positive experience for all our customers. I would ask you to reach out to me directly so that we may investigate exacly what happened. Kohl Young, Service Director, kohly@bigstarhyundai.com

January 28, 2024

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Employee Rating

People friendly, Courteous, Professional service departments, Very clean atmosphere, Timely with appointments and great shuttles. More

by chocolate3818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Kaleb Chadwell, Steffy Hernandez, Billy Williams

Helpful
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Jan 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jan 29, 2024

chocolate3818 responded

Great

January 20, 2024

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Employee Rating

The Staff was very supportive and useful. The time it took to service my vehicle was adequate. More

by erick.andree.ordonez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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