Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Juan Vasquez
Juan Vasquez at Big Star Hyundai
Refer Me

Juan Vasquez | Page 4

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

Contact Me
4.5
71 Reviews
4.5

71 Reviews

Write a Review

71 Reviews of Juan Vasquez

January 31, 2024

Dealership Rating
Employee Rating

All good except they reclined drivers and passengers seat almost all the way back which torn my purse holder. More

by ceci82059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 02, 2024

Big Star Hyundai responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about your service experience. We understand how frustrating this must have been, and we sincerely apologize for any inconvenience. We value your feedback and appreciate you bringing this to our attention. We are committed to providing a positive experience for all our customers. I would ask you to reach out to me directly so that we may investigate exacly what happened. Kohl Young, Service Director, kohly@bigstarhyundai.com

January 28, 2024

Dealership Rating
Employee Rating

People friendly, Courteous, Professional service departments, Very clean atmosphere, Timely with appointments and great shuttles. More

by chocolate3818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Kaleb Chadwell, Steffy Hernandez, Billy Williams

Helpful
Report | Print
Jan 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jan 29, 2024

chocolate3818 responded

Great

January 20, 2024

Dealership Rating
Employee Rating

The Staff was very supportive and useful. The time it took to service my vehicle was adequate. More

by erick.andree.ordonez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 22, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 08, 2024

Dealership Rating
Employee Rating

Awesome service, very nice people. Juan did a good job and was professional, very customer service oriented. More

by THEROSALESTEAMSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 08, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

January 07, 2024

Dealership Rating
Employee Rating

Long wait time but still satisfied with the service totally satisfied with the service that day More

by cs6016
Recommend Dealer
Yes

Other Employees Tagged: Luis Delcid, Kohl Young, Adrian Chapa, Madison Hartung, Kaleb Chadwell, Steffy Hernandez, Billy Williams , zzGabriel zzCruz, zzPaul zzHewitt

Helpful
Report | Print
Jan 08, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience. We will be working on futher reducing wait time.

January 06, 2024

Dealership Rating
Employee Rating

Clean helpful and not pushy! Thank you for taking care of me. I liked the communication. More

by hyde915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Kaleb Chadwell, Steffy Hernandez, Billy Williams

Helpful
Report | Print
Jan 08, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 06, 2024

Dealership Rating
Employee Rating

Juan Vasquez was professional and very customer service oriented. He gets the job done fast and my car is being serviced and I’m on my way to the office More

by mgearthstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young

Helpful
Report | Print
Jan 08, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

December 31, 2023

Dealership Rating
Employee Rating

Muy bueno ,me gusta ,cuando termine de pagar el carrito voy por otro gracias etc More

by PORTILLOANA262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa

Helpful
Report | Print
Jan 02, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 22, 2023

Dealership Rating
Employee Rating

Simply the best! Consummate professional. Great service. Good. Good Good Good Good Good Good Good More

by LOFARO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Kaleb Chadwell, Steffy Hernandez, Billy Williams

Helpful
Report | Print
Dec 22, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 20, 2023

Dealership Rating
Employee Rating

Very attentive to customers. Only drawback is extreme wait time for oil changes. Could be addressed by not overbooking. More

by haroelant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Malave

Helpful
Report | Print
Dec 21, 2023

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

1
...
3
4
5
...
8

Dealership Inventory (440 Vehicles)

used 2020 Hyundai Tucson car, priced at $18,788
2020 Hyundai Tucson
used
Sage Brown exterior
Automatic
Front-wheel Drive
$18,788
View Details
used 2020 Hyundai Tucson car, priced at $22,788
2020 Hyundai Tucson
used
Cream White exterior
Automatic
Front-wheel Drive
$22,788
View Details
used 2016 Ford Fusion car, priced at $12,988
2016 Ford Fusion
used
White Platinum Tri-Coat Metallic exterior
Automatic
Front-wheel Drive
$12,988
View Details
used 2015 Jeep Wrangler Unlimited car, priced at $22,988
2015 Jeep Wrangler Unlimited
used
Copper Brown Pearlcoat exterior
Automatic
Four-wheel Drive
$22,988
View Details
used 2024 Hyundai Elantra car, priced at $23,015
2024 Hyundai Elantra
used
Amazon Gray exterior
CVT
Front-wheel Drive
$23,015
View Details
used 2022 Ford Bronco Sport car, priced at $29,988
2022 Ford Bronco Sport
used
Shadow Black exterior
Automatic
Four-wheel Drive
$29,988
View Details
View All Inventory