
Julia Duensing
Parts Counter Advisor
Gordie Boucher Ford of Kenosha
7820 120th Ave
Kenosha, WI 53142
11 Reviews
Write a Review11 Reviews of Julia Duensing
October 05, 2025
Everyone is very helpful and friendly. I especially appreciate that they offer pickup and drop off service. I was a little frustrated that for my recent appointment it took three days to I especially appreciate that they offer pickup and drop off service. I was a little frustrated that for my recent appointment it took three days to do a diagnostic and an hour and a half repair. More
Other Employees Tagged: Sam Alcazar
October 02, 2025
Wow couldn't have asked for a better experience. I got a detail and though it came out beautifully, the windows did have some smears, besides that great place. Will return to the dealer for sure! I got a detail and though it came out beautifully, the windows did have some smears, besides that great place. Will return to the dealer for sure! More
Other Employees Tagged: Barb Derose, Terryn Clemmensen
September 26, 2025
Quick service and very friendly staff. I bring all my cars here, Ford and even non Ford vehicles I bring all my cars here, Ford and even non Ford vehicles More
Other Employees Tagged: Duane Henderson, Jessica Beesley, Sam Alcazar, Brianna Williams
September 20, 2025
Very friendly service, walked my through the process and checked up while I was waiting. checked up while I was waiting. More
Other Employees Tagged: Katie Eckman , Bradford Titone
September 17, 2025
The dealership is helpful, friendly, courteous. When there is a problem with your vehicle they try to find the cause. There phone system can be very flustrating. It gives you options but when you When there is a problem with your vehicle they try to find the cause. There phone system can be very flustrating. It gives you options but when you select the option it just keeps sending you back to the same options. They also where closed the Saturday of Labor Day weekend, but there phone system did not let you know that. So when trying to get ahold of them during regular business hours I just kept getting the run around from an automated system. They had my vechiel for over a week before they even looked at it and I had to call my service manager to find out what was going on, she did not call me. When I left her a voicemail she did not return my call. They had my vechiel for over a month and my service manager only called me once that whole time and that was to leave me know that my vechiel was ready for pick-up. Also I think either she was knew the day I took my vechiel in for my appointment, because she had to find out from another service manager how to look up information about stuff that the dealer had included when I bought the vechiel from them, I told her about having it, but she didn’t know how bring the information up. More
Other Employees Tagged: Sam Alcazar
September 10, 2025
Very professional and courteous. Beyond happy with everything. We had a recall on my vehicle. They came to my home and picked up on time. You can track your vehicle the whole trip. T Beyond happy with everything. We had a recall on my vehicle. They came to my home and picked up on time. You can track your vehicle the whole trip. They sent video of the vehicle in the shop while working on it. The process was easy. More
Other Employees Tagged: Kevin Euler
August 29, 2025
Checked the car for what I had described was the problem, found the problem, ordered the parts and now I'm just waiting for a phone call to schedule the appointment to be fixed found the problem, ordered the parts and now I'm just waiting for a phone call to schedule the appointment to be fixed More
Other Employees Tagged: Julia Duensing
August 29, 2025
Oil was not cleaned up from pan and is leaking on my concrete drive for last two days rest of service went as planned and happy with as always. First time this has happened concrete drive for last two days rest of service went as planned and happy with as always. First time this has happened More
Other Employees Tagged: Sam Alcazar
August 22, 2025
Simple, fast, and easy service! ! Katie was just the sweetest gal!! Definitely reccomend coming here ! Katie was just the sweetest gal!! Definitely reccomend coming here More
Other Employees Tagged: Michael Yager, Eljiah Goodwin, Karen Cooper, Rebecca Miller, Duane Henderson, Katie Eckman , Bradford Titone

