Julia Harskey
Julia Harskey at Advantage Chevrolet of Hodgkins

Julia Harskey | Page 9

Service BDC Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.9
146 Reviews

Dealership Experience

16 yrs

Languages Spoken

English English

4.9

146 Reviews

Write a Review

146 Reviews of Julia Harskey

February 14, 2022

Dealership Rating
Employee Rating

I picked up my vehicle from the service dept. on 2-11-22 only to find the CHECK ENGINE light on. Returned to serv. dept. and they cleared the light up by reconnecting the Mass air flow sensor. Le More

by ramossr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Owen Suarez

Feb 16, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Feb 16, 2022

ramossr responded

i explained what happened twice already.. My '14 Equinox was brought in for some service on Mon. 2-7-22. They determined what was wrong with it and contacted Ally to see what work would be covered under my extended warranty. Ally had to send an inspector out to authorize the needed repairs. I was advised by Owen that everything would be covered except a recommended Deep Carbon Cleaning which I was quoted $360 and an Oil Change for $79 beside my $200 deductible. I told Owen to go ahead and do the recommended work. I was advised on Thurs. 2-10-22 my vehicle was ready and I told Owen I would pick it up on FRI. 2-11-22 in the AM.. When I arrived Fri. at around 9:30 AM I was directed to the cashier. I paid for my share, a total of $544.42. ( $200 decuctible and $344.42 for work not covered by Ally. I got the key and went to my vehicle, started it up and that was when my 1st. Check Engine Light came on. I returned to the serv. dept.from the Advantage parking lot. They checked it out and went under the hood, reconnected the Mass Air Flow sensor, cleared the code and I left. I went next door to Sam's Club to get gas and when I started my vehicle the Check Engine Light came back on a 2nd. time. I took it back to the serv. dept. and they checked it again while i waited inside the waiting area. Owen came and told me the MAF Sensor went bad and they would replace it-No Charge to get me back on my way. Found out when I got home by email that hey billed Ally for the MAF Sensor and labor to replace it also. This was very frustating and a waste of my time. I think they should have inspected the vehicle better prior to my coming to pick it up.

February 12, 2022

Dealership Rating
Employee Rating

Always a great experience from the time I drive into the service bay doors until the moment I drive away a satisfied customer.. the staff at Advantage is always professional, friendly, and always go the e More

by rosalynmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 10, 2022

Dealership Rating
Employee Rating

Overall I found that I was treated with kind respect and courtesy mygmc was service adequately and also was sent a video of the inspection on my certified GMC truck and everyone was very courteous also they More

by marianomoreno65.mm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 11, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 05, 2022

Dealership Rating
Employee Rating

We got a fair price for our vehicle and Advantage made sure it was in great shape for delivery. Very honest sales/service people. Highly recommend! More

by qmckenney71868
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Garcia, Felipe Alfaro, Sergio Andrade , Charles Watson

Feb 08, 2022

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 18, 2022

Dealership Rating
Employee Rating

Everyone is very nice and helpful, in all ways service , cashiers to the salesman’s. Thank you all for being great More

by iisahaiden2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Heeney

Jan 20, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 13, 2022

Dealership Rating
Employee Rating

They are great with diagnosis and repair. One of very few dealerships I trust and the always address all my concerns in a timely manner given everything going on with COVID they are good with their time esti More

by MIKOWSKI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, Carolina Wetzel, Felipe Alfaro, Sergio Andrade, Angel Lopez, Owen Suarez , Len Paluch, Sarah Swick, Valerie Tromiczak

Jan 14, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 07, 2022

Dealership Rating
Employee Rating

Exceptional customer service experience every time I visit advantage Chevrolet in Hodgekins, IL. I give them an A+! More

by MNUNN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Felipe Alfaro

Jan 10, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 05, 2022

Dealership Rating
Employee Rating

The dealer was clean courteous on-time respectful . They called me as soon as my vehicle is ready and had it washed and outside waiting for me when I got there More

by perryhowell611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Advantage Chevrolet of Hodgkins responded

Perry, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Len Paluch | lpaluch@advantagedealer.net

January 04, 2022

Dealership Rating
Employee Rating

They had me in and out in no time. Appreciated the personal attention. Thank you. More

by COACHDIBS05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Jan 06, 2022

Advantage Chevrolet of Hodgkins responded

COACHDIBS05, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

January 03, 2022

Dealership Rating
Employee Rating

Probably the best Dealership I’ve ever seen, very professional and informative about the work being done to my car. I would recommend this Dealership to all my friends and family. More

by DMM71852
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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