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BMW and Mazda of Crystal Lake
Crystal Lake, IL
661 Reviews
Since 1983 we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 27, 2026
I had a great experience, buying a Certified pre owned
CX5 at Mazda of Crystal Lake. I have experienced great customer service from all staff. Oscar did a thorough job showing me all my options and put
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by Pats
March 25, 2026
Everything good at this dealership!
No pressure, honest answers, amazing service! Loved our experience and ended up with a new car! Thank you!
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by Sween7
March 01, 2026
Oscar, Nico, Leah and Mike were all a pleasure to work
with. They’re fair and treat customers like family; providing great service from the jump! I was able to get an amazing deal on a Mazda3 and couldn’t
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by Cesario.jason
Dealership Inventory (131 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Authorized Accessories Store
- Drive-In Service
- Free Loaner Cars
- Vending Machines
- Authorized Parts Store
- Customer Lounge Area
- Pet Friendly
- Television
- Instant Financing
- Home Delivery
- No Contact Transactions
- Express Service
- Free WiFi
- Virtual Appointments
- Free Drinks
- Shuttle Service
- Home Test Drives
- Quick Lube
- Free Coffee
- Automated Car Wash
