Julian Gonzalez

Christian was amazing and very helpful. He pulled through for me getting me into a used vehicle as I traded in my truck. Very easy to talk to and a great attitude. And Julian the manager wa He pulled through for me getting me into a used vehicle as I traded in my truck. Very easy to talk to and a great attitude. And Julian the manager was also a big help getting me approved for the vehicle. 10/10 recommend coming to see them if you’re interested in purchasing a vehicle. More

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Asking for Eric when you are looking for at Mazda Elk Grove ! He is fast, patient and takes care of customers a lot! Everything simples and quick process! They committed everything they said and explain Grove ! He is fast, patient and takes care of customers a lot! Everything simples and quick process! They committed everything they said and explain all things to make sure you understand before buying ! Great dealership and all employees ! More

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Adrian was very helpful and got me the vehicle I wanted with all the right features! Vanessa took super cute pictures of me in the vehicle that I could share with friends and family. with all the right features! Vanessa took super cute pictures of me in the vehicle that I could share with friends and family. More

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It’s always a pleasant visit when we come to this location. The team here takes great care of us all the time. We’ve had our first purchase here and have been getting excellent service for a couple o location. The team here takes great care of us all the time. We’ve had our first purchase here and have been getting excellent service for a couple of years now, and going onto our second car, we look forward to seeing the team even more. Thank you Team Elk Grove Mazda! More

by lygerBwyld Verified Customer Verified Customer

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Worst experience I have ever had with a dealership. Deception, lies hidden issues, told false information. Talked to the owner of the dealership after the transaction who said he would look into my com Deception, lies hidden issues, told false information. Talked to the owner of the dealership after the transaction who said he would look into my complaint. He was pleasant to talk to and said he would look into my concerns. I have not heard back from him yet. Dashboard warning light was on at time vehicle was turned over to buyer (after transaction was completed) was told by salesman (Christian) and second salesperson (Veronica) that the vehicle had been washed and moisture caused a false reading (2 weeks later and has not reset. The car play did not function and we were told by the sales person that it would work if a different type of cord (not available at time of transaction) was used. After several attempts it still does not work. Unauthorized items were added to the final written billing (that we had previously declined) in an obvious act of deception that we caught and was finally removed after bickering for over an hour. Due to the fact we were not financing this vehicle it took four additional days to take delivery after we were originally told it would take a couple of hours by the salesman (later after the money was wired the finance manager said it could take 4 or 5 days). Lies, subterfuge, concealment and various employees conspiring to deceive the buyer. More

by LARE50 Verified Customer Verified Customer

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If you were in the market to purchase a car, please request Mike from Sales. He goes above and beyond with regards to customer service and product knowledge. request Mike from Sales. He goes above and beyond with regards to customer service and product knowledge. More

by terence.gray3 Verified Customer Verified Customer

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I had an exceptionally positive experience with the dealership. Every team member I interacted with was highly professional and genuinely helpful. The service I received was excellent, and the staff de dealership. Every team member I interacted with was highly professional and genuinely helpful. The service I received was excellent, and the staff demonstrated a strong level of knowledge regarding my vehicle inquiry. Speaking from my personal experience, the entire process, from start to finish, was remarkably smooth and efficient. More

by Joseph_khon Verified Customer Verified Customer

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Good service good prices good selection. It was a very painless experience. Everyone was very helpful. It was a very painless experience. Everyone was very helpful. More

by mckrick Verified Customer Verified Customer

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Eric was great to deal with and listens to customer needs. He made the car buying experience easy, and simplified the process. I would definitely work with Eric again in the future. Thanks Michael needs. He made the car buying experience easy, and simplified the process. I would definitely work with Eric again in the future. Thanks Michael More

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Duc was very Friendly and Knowledgeable and was able to answer all of our questions. Spent time with us and we never felt rushed and he likes dogs answer all of our questions. Spent time with us and we never felt rushed and he likes dogs More

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