Julian Hernandez | Page 21

Oil Change Great service! Very professional Team members! I was in and out in aound an hour. Briefed me on services done and future services. I had no issues and Great service! Very professional Team members! I was in and out in aound an hour. Briefed me on services done and future services. I had no issues and I was completely satisfied! More

by chrisprescott98 Verified Customer Verified Customer

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Necessary Review They have great costumer care very fast and experienced at Fred Anderson I will definitely be back and recommend to all my family and friends They have great costumer care very fast and experienced at Fred Anderson I will definitely be back and recommend to all my family and friends More

by NECESSARY.CHARLES Verified Customer Verified Customer

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Horrible I had an appointment and still waited more than two hours...asked if my vehicle was done...then was told"oh yeah it's been done for a while!"....and I I had an appointment and still waited more than two hours...asked if my vehicle was done...then was told"oh yeah it's been done for a while!"....and I dont understand why I have to request for services to check my levels under my hood...who cares about a car wash....check my fluids!. More

by Bernadette7495! Verified Customer Verified Customer

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Lots of pushing In addition to the high cost of any service, it is annoying to have a long list of "recommended services" without checking if any are needed. For exam In addition to the high cost of any service, it is annoying to have a long list of "recommended services" without checking if any are needed. For example, when told about a recommended alignment, I asked them to check if one were needed--it wasn't. Without my asking, I would assume--if I trusted the service center--I "should" have an alignment. And this is just an example. The service people (in general, and certainly the last person with whom I worked) are very courteous and willing to talk about their "recommendations"; my guess is the push for separating the customer from her or his money by making recommendations for services without checking if they are needed, is from management/Toyota/whomever. More

by LBR0 Verified Customer Verified Customer

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Quick, friendly, efficient. The staff meets you at the door when you drop off your car, the waiting room is clean, fresh coffee, donuts, water are available. Your car is returned The staff meets you at the door when you drop off your car, the waiting room is clean, fresh coffee, donuts, water are available. Your car is returned freshly washed and clean! Great service. Thank you! More

by MEMSKY0609 Verified Customer Verified Customer

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High Mile Servicing Service techs were very polite and professional. All services completed on a timely manner. Service advisor was extrémalo polite and ensured that I re Service techs were very polite and professional. All services completed on a timely manner. Service advisor was extrémalo polite and ensured that I received regular updates on the progress of my service appointment. More

by rwcarney1120 Verified Customer Verified Customer

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Service is always impressive My last visit was not scheduled but for a problem I noted and they scheduled me right away. Found the problem and fixed it for me while I ate donuts My last visit was not scheduled but for a problem I noted and they scheduled me right away. Found the problem and fixed it for me while I ate donuts and drank coffee in the comfortable waiting room. I always get wonderful service whether for an emergency or regular service. More

by SUSANPOWELL Verified Customer Verified Customer

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30,000 mile service Service was great as usual. I do not remember who I dealt with in service. Was in and out in a very reasonable amount of time. Service was great as usual. I do not remember who I dealt with in service. Was in and out in a very reasonable amount of time. More

by Aeverette65 Verified Customer Verified Customer

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Excellent service keep up the good work. Enjoyed working with Zur very pleasant young Man , certainly with refer other to your Dealership especially Family if p service keep up the good work. Enjoyed working with Zur very pleasant young Man , certainly with refer other to your Dealership especially Family if possible. GREAT place looking forward to coming back for service More

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Needed to get car inspection (walk-in) I just walked in after work one afternoon and needed to get my car inspected. I was greeted with courtesy and a very flexible staff who fit me right i I just walked in after work one afternoon and needed to get my car inspected. I was greeted with courtesy and a very flexible staff who fit me right in. This was not only convenient as my work schedule limits my time to have my car serviced but I did not feel as if I was a burden but more like they strived to make sure I was taken care of! More

by CDCOLWELL7998 Verified Customer Verified Customer

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