Julian Hernandez
Julian Hernandez at Fred Anderson Toyota of Sanford

Julian Hernandez | Page 22

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
not yet
rated
306 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

306 Reviews

Write a Review

306 Reviews of Julian Hernandez

April 21, 2019

Dealership Rating
Employee Rating

Great Service Very nice staff and quick service. I got there early and was able to get out and on with my day in no time. Thank you More

by STACYTHEFOSTERMOM2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Apr 22, 2019

Fred Anderson Toyota of Sanford responded

Thank you for choosing us for your vehicle servicing, Stacy! Looking forward to helping you again in the future.

April 18, 2019

Dealership Rating
Employee Rating

Great as always! This was my 40,000 mile service. They always do an outstanding job. The guys take time to make sure you understand what is needed and what was done. W More

by KN4SNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Apr 22, 2019

Fred Anderson Toyota of Sanford responded

Thanks for the positive feedback! We look forward to helping you again in 5,000 miles.

April 16, 2019

Dealership Rating

Great Service They always do a great job! Very friendly staff and will look into anything that you have a question or concern about. Best service around. More

by LEASHA.BETHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Apr 16, 2019

Fred Anderson Toyota of Sanford responded

Happy to hear you had a great visit with our service department, Leasha!

April 16, 2019

Dealership Rating
Employee Rating

Quick and friendly service The oil change and state inspection was completed very quickly. The staff was very friendly, and all concerns were addressed. Complimentary car wash More

by lesleyfowler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2019

Fred Anderson Toyota of Sanford responded

We appreciate the positive review, Lesley!

April 15, 2019

Dealership Rating
Employee Rating

excellent The service department is great, Customer service was top notch very helpful in setting up my appointment. Took a little longer than quoted but that's More

by BLKHAWK2269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2019

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department 5 star!

April 14, 2019

Dealership Rating
Employee Rating

75k check Had to change ties due to unexpected work problems. No problem to change. Quick in and out. I appreciate the coffee, water and donuts. Little things m More

by johnwross2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2019

Fred Anderson Toyota of Sanford responded

Having happy customers is what matters to us, and we're glad to hear you're one of them. Thank you for taking the time to leave this review!

April 11, 2019

Dealership Rating
Employee Rating

Key fob When we purchased our Avalon, it came with two key fobs....needless to say one of them was not for our car that came from another dealership. Another More

by rmkenwright1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Apr 12, 2019

Fred Anderson Toyota of Sanford responded

Happy to help! Thanks for the positive review.

April 09, 2019

Dealership Rating
Employee Rating

Rav4 5000 mile service I had an 8am appointment and my vehicle was immediately taken back for service. I went to the lounge area and had a cup of coffee and a fresh glazed d More

by TWOFROMKINZUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Apr 11, 2019

Fred Anderson Toyota of Sanford responded

Thank you for using our service department! We appreciate the 5 stars, and hope to see you again.

April 04, 2019

Dealership Rating
Employee Rating

regular oil change service The Wifi was a godsend as I was able to get work done while I waited to have my vehicle serviced. Comfortable waiting area with available refreshments More

by JOHNLACY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2019

Fred Anderson Toyota of Sanford responded

Thanks for the positive review of our service department, John! Looking forward to helping you again in the future.

March 31, 2019

Dealership Rating
Employee Rating

Rip-off They tried to get me to buy a 200.00 service I didn't need and I was charged over 100.00 for an oil change and tire rotation. More

by Dawn2kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 04, 2019

Fred Anderson Toyota of Sanford responded

Dawn - we're sorry to hear you're unhappy after your visit with our service department. We'd like to discuss this with you in further detail. Please reach out to our General Manager, Greg Davison, at (919) 895-6516.

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