Julian Hernandez
Julian Hernandez at Fred Anderson Toyota of Sanford

Julian Hernandez | Page 23

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
4.8
311 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

311 Reviews

Write a Review

311 Reviews of Julian Hernandez

April 14, 2019

Dealership Rating
Employee Rating

75k check Had to change ties due to unexpected work problems. No problem to change. Quick in and out. I appreciate the coffee, water and donuts. Little things m More

by johnwross2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2019

Fred Anderson Toyota of Sanford responded

Having happy customers is what matters to us, and we're glad to hear you're one of them. Thank you for taking the time to leave this review!

April 11, 2019

Dealership Rating
Employee Rating

Key fob When we purchased our Avalon, it came with two key fobs....needless to say one of them was not for our car that came from another dealership. Another More

by rmkenwright1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Apr 12, 2019

Fred Anderson Toyota of Sanford responded

Happy to help! Thanks for the positive review.

April 09, 2019

Dealership Rating
Employee Rating

Rav4 5000 mile service I had an 8am appointment and my vehicle was immediately taken back for service. I went to the lounge area and had a cup of coffee and a fresh glazed d More

by TWOFROMKINZUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Apr 11, 2019

Fred Anderson Toyota of Sanford responded

Thank you for using our service department! We appreciate the 5 stars, and hope to see you again.

April 04, 2019

Dealership Rating
Employee Rating

regular oil change service The Wifi was a godsend as I was able to get work done while I waited to have my vehicle serviced. Comfortable waiting area with available refreshments More

by JOHNLACY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2019

Fred Anderson Toyota of Sanford responded

Thanks for the positive review of our service department, John! Looking forward to helping you again in the future.

March 31, 2019

Dealership Rating
Employee Rating

Rip-off They tried to get me to buy a 200.00 service I didn't need and I was charged over 100.00 for an oil change and tire rotation. More

by Dawn2kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 04, 2019

Fred Anderson Toyota of Sanford responded

Dawn - we're sorry to hear you're unhappy after your visit with our service department. We'd like to discuss this with you in further detail. Please reach out to our General Manager, Greg Davison, at (919) 895-6516.

March 29, 2019

Dealership Rating
Employee Rating

Great Service! I had no problem getting an appointment at my convenience. I was called to pick up my vehicle it was washed and everything was done to my expectation More

by CLEO_BRYANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryant (don’t know his last name) work in manenance.

Apr 03, 2019

Fred Anderson Toyota of Sanford responded

Thanks for leaving this positive review of our service department, Cleo!

March 27, 2019

Dealership Rating
Employee Rating

170,000 miles Outstanding work!!! I needed a lot of work that needed to be done; from new shocks, rear brakes to alignment for my 2010 FJ cruiser. Sanford Toyota no More

by jrhoeflicker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2019

Fred Anderson Toyota of Sanford responded

Happy to be of service to you and your FJ Cruiser! We appreciate your review.

March 25, 2019

Dealership Rating
Employee Rating

Excellent Service/Good on Time as well I have been using Fred Anderson Toyota of Sanford Service Center since purchasing my Toyota Sienna from them. They are awesome in getting you set up More

by winifredremer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Mar 27, 2019

Fred Anderson Toyota of Sanford responded

Thanks for using our service department and leaving this positive review!

March 21, 2019

Dealership Rating
Employee Rating

Great! I love having my vehicle serviced here. Great experience. Great people. Great timing. Great donuts. Good coffee. Love being able to watch what I want More

by danilopezxx12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dani Lopez

Mar 22, 2019

Fred Anderson Toyota of Sanford responded

Thrilled to hear you consider our service department great. Thanks for continuing to choose us for your vehicle service needs!

March 21, 2019

Dealership Rating
Employee Rating

prompt - loaned a car also Service people answered all my questions and I felt they were competent in the replacement of the brake drums. I asked to see them as well as the oil More

by JEANNEANDERSON2841
Recommend Dealer
Yes
Mar 22, 2019

Fred Anderson Toyota of Sanford responded

Jeanne - thank you for your review! We appreciate you using our service department and look forward to helping you again in the future.

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