Julian Hernandez
Julian Hernandez at Fred Anderson Toyota of Sanford

Julian Hernandez | Page 6

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
4.8
311 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

311 Reviews

Write a Review

311 Reviews of Julian Hernandez

August 27, 2020

Dealership Rating
Employee Rating

Service Department always takes care of everything when we visit. Whether it is for an inspection or oil change services they are always looking out for us. We greatly appreciate their services. We have More

by DARMORRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , All employees

Aug 31, 2020

Fred Anderson Toyota of Sanford responded

Darmorrell, thank you for your kind words and this wonderful review of Fred Anderson Toyota of Sanford! We do hope we can be of assistance in the future. Take care!

August 25, 2020

Dealership Rating
Employee Rating

The experience at this dealership was outstanding. They really make you fell like family.They explain everything that they are going to do step by step. More

by FRED.SAVINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Aug 31, 2020

Fred Anderson Toyota of Sanford responded

Hi Fred, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything and have a wonderful day.

August 18, 2020

Dealership Rating
Employee Rating

Very clean and friendly environment. I brought my car in for a service and was out in no time. Everyone was very helpful and I will be coming back!!! More

by BROWNDEB59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Aug 18, 2020

Fred Anderson Toyota of Sanford responded

Your wonderful feedback and rating of Fred Anderson Toyota of Sanford mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

August 17, 2020

Dealership Rating
Employee Rating

Very Friendly and customer oriented. Always dependable and they work hard to get you in and out in a timely manner. I had major repairs done and they provided shuttle service. They truly get it....they al More

by MCVEIGH.HEASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Aug 18, 2020

Fred Anderson Toyota of Sanford responded

Mcveigh, reviews like this give us motivation and help us ensure we provide the high-quality care expected here at Fred Anderson Toyota of Sanford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2020

Dealership Rating
Employee Rating

The whole team is awesome! I had a great experience from start to finish. I brought my car in for service, and I'm pretty sure that I'll be buying my next car from this dealership. More

by RAM.UPADHYAYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Aug 18, 2020

Fred Anderson Toyota of Sanford responded

Thanks for your praise and kind comments about the team at Fred Anderson Toyota of Sanford. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Aug 21, 2020

Fred Anderson Toyota of Sanford responded

Thanks for your praise and kind comments about the team at Fred Anderson Toyota of Sanford. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 12, 2020

Dealership Rating
Employee Rating

We had a great visit when we brought our car in for service. I like how they get you in and out. Thank y’all for everything. More

by Hazeleyes22
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Aug 15, 2020

Fred Anderson Toyota of Sanford responded

Hello, we appreciate you taking the time to leave us this positive feedback of Fred Anderson Toyota of Sanford. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 10, 2020

Dealership Rating
Employee Rating

After purchasing a new vehicle, the customer service failed completely. What was said that would be done wasn't done. Service section is poor. Sad. More

by FRED.DORSEY2013
Recommend Dealer
No

Other Employees Tagged: Eddie Seals, Kayla Bladwin, Katie Law , Jason Bell, Wade Berard, Angie Jiminez

Aug 10, 2020

Fred Anderson Toyota of Sanford responded

We are truly disappointed to hear of any bad experience with our dealership with regards to a service visit. Please contact me directly to have a discussion and work towards a resolution. Bryan Newton- Service Director 919.895.6505 Direct

August 09, 2020

Dealership Rating
Employee Rating

I'm really disapointed I went Saturday, august 1st because I had an appointment at 7:00a.m they took my car around 7:20 and then Julian Hernandez told me I have to wait about 1 hour and 30 minutos but More

by ALBAYERO96
Recommend Dealer
No
Aug 10, 2020

Fred Anderson Toyota of Sanford responded

We are disappointed to hear that your experience was not a 5 Star visit. I would like to hear more about it and work towards the remedy. Please contact me directly at the number listed below to discuss. Bryan Newton- Service Manager 919.895.6505

August 09, 2020

Dealership Rating

Overbooked? Routine recall. Was told, if nothing was amiss, it would take 45 minutes. Took over 3 hrs. MANY cars in line when I arrived on time for my appointment More

by mattimoetm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 10, 2020

Fred Anderson Toyota of Sanford responded

I am very sorry to hear about your experience with the service department. If you could take a 15 minute phone call, I would like to hear more about your visit and work towards a solution. Please call me directly on the number listed below. Bryan Newton- Service Manager 919.895.6505

August 06, 2020

Dealership Rating
Employee Rating

Outside Accommodations: Thank you for a quick and efficient service visit.....my preference was to sit outside and I couldn't have been more pleased, you made social distanci More

by rockmore2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman

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