Julian Hernandez | Page 8
Toyota Service Ambassador
Fred Anderson Toyota of Sanford
3321 NC Hwy 87 S
Sanford, NC 27332
Dealership Experience
9 yrs, 8 mos
Industry Experience
9 yrs, 8 mos
Languages Spoken
English
Spanish
306 Reviews
Write a Review306 Reviews of Julian Hernandez
June 25, 2020
Appointment TImes I made an appointment for 11:30 and at 1:30 had to ask how much longer would it take. When asked about they had to look for my car and it was sitting I made an appointment for 11:30 and at 1:30 had to ask how much longer would it take. When asked about they had to look for my car and it was sitting around back. I make an appointment because I work and I don't have that long for lunch. If it can't be done in that time frame then I would have been glad to reschedule all they had to do was tell me that they were overbooked. More
Other Employees Tagged: Chan Coleman, KYLE JAMES
June 25, 2020
Way too over priced, staff didn’t know much of anything. I drive a hybrid car, and when I went to pick my car up after the oil change, it had been left in the BATTERY in mode and nobody could tell me for ho I drive a hybrid car, and when I went to pick my car up after the oil change, it had been left in the BATTERY in mode and nobody could tell me for how long. They didn’t want to do anything about it either. Will never go back, I’ll just stick to my Just Tires and I suggest you guys go elsewhere too! More
Other Employees Tagged: Chan Coleman, KYLE JAMES
June 17, 2020
Exemplary customer service. I had a short wait time in a lovely waiting area supplied with coffee and doughnuts! I highly recommend Fred Anderson Toyota of Sanford. Thank you, Jennie Thomas Shepard. lovely waiting area supplied with coffee and doughnuts! I highly recommend Fred Anderson Toyota of Sanford. Thank you, Jennie Thomas Shepard. More
Other Employees Tagged: Chan Coleman, KYLE JAMES
June 15, 2020
2017 Camry I took my Camry in for NC NC State Inspection, was immediately greeted, a service personnel took my car and details. Within 30 minutes my car as insp I took my Camry in for NC NC State Inspection, was immediately greeted, a service personnel took my car and details. Within 30 minutes my car as inspected and washed. Great service! More
June 15, 2020
Great Service Getting service at Fred Anderson Toyota of Sanford is always a great experience. They are fast friendly and do a great job. Would highly recommend t Getting service at Fred Anderson Toyota of Sanford is always a great experience. They are fast friendly and do a great job. Would highly recommend to everyone. More
Other Employees Tagged: Chan Coleman, KYLE JAMES
June 12, 2020
NC State Inspection I have purchased vehicles and had them serviced at Sanford Toyota and had excellent service. The personnel are knowledgeable an friendly. They know I have purchased vehicles and had them serviced at Sanford Toyota and had excellent service. The personnel are knowledgeable an friendly. They know Toyotas and offer suggestion to keep you reminded of when service maybe needed. They also wash my vehicles each time they are serviced. More
June 11, 2020
214 service and not even a car wash. Technicians were pleasant enough, however a car wash on a luxury vehicle should be required with every service appointment. pleasant enough, however a car wash on a luxury vehicle should be required with every service appointment. More
Other Employees Tagged: Chan Coleman, KYLE JAMES
June 10, 2020
In & out in less than 45 minutes. My brand new Tacoma needed it's 5000 mile service. I called the dealership & was able to get an appointment for that very same morning. I showed up a My brand new Tacoma needed it's 5000 mile service. I called the dealership & was able to get an appointment for that very same morning. I showed up a few minutes early, but the service representative was glad to start the process. Less than 45 minutes later, my truck was ready & I was on my way. More
May 27, 2020
Customer service is always great. The waiting room is always super clean. Coffee and bottles water is always offered free of charge and I’m always in and out in a timely manner. always super clean. Coffee and bottles water is always offered free of charge and I’m always in and out in a timely manner. More
Other Employees Tagged: Chan Coleman, KYLE JAMES
May 24, 2020
In and out- felt good about service and social distancing ! I will definitely be returning. Thanks so much for the excellent service of my vehicle! ! I will definitely be returning. Thanks so much for the excellent service of my vehicle! More
Other Employees Tagged: Chan Coleman, KYLE JAMES

