Julian Perez
Julian Perez at Volkswagen of Downtown Chicago

Julian Perez | Page 16

Sales Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.1
187 Reviews
4.1

187 Reviews

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187 Reviews of Julian Perez

March 10, 2023

Dealership Rating
Employee Rating

He was great! Very friendly guy with good experience in the field. Got me the car I wanted at the price I wanted. More

by aptak97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Santana , Abel Barraza, Gabriel Ceniceros

Mar 13, 2023

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

March 10, 2023

Dealership Rating
Employee Rating

The worst dealership in the world. Very rude group of managers. They hiked my price by 10,000. They lack honesty. Say one thing and do the exact opposite. When you call with concerns, More

by karisjose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Zafiriou, Angel Santana , Donnie Avramov, Abel Barraza, Shaun Scriven

Mar 10, 2023

Volkswagen of Downtown Chicago responded

Hello. We looked into this deal. You did not spend $1 over internet. You only paid internet sales price. You were upset that we would not pay for your airfare to fly in to buy a car. You wanted Uber reimbursed. You were upset that you were here long and wanted us to pay for a hotel for the night. You wanted free Permaplate even without paying for it. You wanted new brakes on a pre owned car. You were upset about the wiper blades not being brand new. You did not want to pay taxes even though by law, we must colllect them. You received a 90 day temporary plate which you are refusing to use and instead, demanding plates 1 week after purchase. We even offered to fully refund your purchase and pay for shipping of car back to dealership as we have tried incredibly hard to make you happy but nothing we do seems to make you happy. You elected to keep the car. If you would like to revisit that offer to return it, please call us today. We would love it if you enjoyed your purchase but we know that is unrealistic based on all the conversations we have had. Please let us know if you would like to return the vehicle so we can review that option. Thank You

March 09, 2023

Dealership Rating
Employee Rating

Everyone was very easy to work with. Very accommodating. They go the extra mile to make sure they take care of their customers. More

by bigpapa97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donnie Avramov, Gabriel Ceniceros

Mar 10, 2023

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 07, 2023

Dealership Rating
Employee Rating

Val and Abel were amazing on assisting me with my car. I called Val because I had an issues with my car and he ensured me he was going to correct the issues and he did. My car came out amazing. Abe More

by arialec24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado , Abel Barraza, Vale Barrera, Terrell Barry, Matt Kutyna

Mar 08, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for choosing Volkswagen of Downtown Chicago! It's great to hear that Vale and Abel provided you with such excellent customer service. Please let us know if we can be of any more assistance!

March 02, 2023

Dealership Rating
Employee Rating

It was a really good experience Johnathan made sure I was taken care of from beginning to end of process More

by Sun like shine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Oomens , Matt Kutyna

Mar 02, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 25, 2023

Dealership Rating
Employee Rating

My experience with Chris was great, he is personable and will help you in any way he can! More

by Hergertjared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Aguilera , Chris Prohaska

Feb 27, 2023

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

February 17, 2023

Dealership Rating
Employee Rating

Jonathan and everyone at the dealership were super helpful and made me feel comfortable during the whole car buying experience! More

by hazelll316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Oomens , Donnie Avramov, Matt Kutyna

Feb 17, 2023

hazelll316 responded

Thanks so much Jonathan for helping me through the process! He was very knowledgeable and personal about all Volkswagens

February 15, 2023

Dealership Rating
Employee Rating

Johnathan was amazing in helping my with my purchase of my 2023 atlas cross sport. Very hands on, he explained everything to me and was very detailed about the vw car net setup( how to setting the car up a More

by arialec24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg, Mike Szafraniec, Danny Aguilera, Jonathan Oomens , Terrell Barry, Adam Khamsot, Matt Kutyna, Mark Newton, Shaun Scriven

Feb 17, 2023

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. I'm glad to hear that Johnathan, Julian, and Angie were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 12, 2023

Dealership Rating
Employee Rating

Everything was great…Not a fan of the manager Juilian he was aggressively tapping on my whip could’ve dented, trying to prove the car was plastic..Besides that Luis gave us a cool car shopping experience. � More

by wscott0471
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Newton, Luis Ramirez

Feb 13, 2023

Volkswagen of Downtown Chicago responded

Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We appreciate your review!

February 11, 2023

Dealership Rating
Employee Rating

Abel and Gabriel went over and above to answer all questions and provided us with assurance regarding our purchase. +++AAA More

by RUBCORRO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Aguilera , Donnie Avramov, Abel Barraza, Gabriel Ceniceros, Mark Newton

Feb 13, 2023

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad Abel and Gabriel were able to help, and we hope to see you again!

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