Julian Querino

Julian was an Absolutely amazing person! Everything exceeded my expectations. The service was outstanding, everyone was friendly and professional, and the quality was top-tier. I will defin Everything exceeded my expectations. The service was outstanding, everyone was friendly and professional, and the quality was top-tier. I will definitely be coming back and highly recommend it to everyone!” More

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Julian, my service advisor was very professional, informative, and friendly. Please give this man a raise. informative, and friendly. Please give this man a raise. More

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My wife recently brought our vehicle in for a simple oil change. I scheduled the appointment myself and allowed extra time due to heavy morning rain. She arrived early, yet still waited over 3 hours with ou change. I scheduled the appointment myself and allowed extra time due to heavy morning rain. She arrived early, yet still waited over 3 hours with our very active 4-year-old. There is a kids room for customers, which we appreciated — until my son was bullied by two older kids (around 10–12) who turned out to be employees’ children. A kids room should be a courtesy for paying customers, not an unsupervised space for employees’ kids to disrespect guests. The service itself was just as disappointing. When I called to check on the delay, I only received excuses. After waiting 3+ hours, my wife assumed they would at least bring the car up for her. Instead, the vehicle was left outside the bay, and she had to go get it herself — while there were no other cars being serviced at that time. This is our third visit, and two out of three have been bad experiences. We chose to try a local dealership because our vehicle was purchased at Moritz (over an hour away), but now it’s clear why we didn’t buy from this location. Fool me once, shame on you; fool me twice, shame on me. We will not be returning. More

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I was given an update on my vehicle and also the price on each service that was done. each service that was done. More

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Great staff and service. Will recommend I have purchased 3 cars at this location was in and out. Keep up the good work Will recommend I have purchased 3 cars at this location was in and out. Keep up the good work More

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Service department Julian and manager are crooks they quoted me $2500 to fix my ac and electric fan on car I bought there 7 months ago they sold me extended warranty but warranty didn't cover parts and l quoted me $2500 to fix my ac and electric fan on car I bought there 7 months ago they sold me extended warranty but warranty didn't cover parts and labor for job they told me I needed they had car for 2 weeks I had to drive to Kia cause they would not call back with estimate or problem I had to go in person to get answers I took my car out went to another shop only cost $150 to fix my car. More

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Southwest Kia- Dallas was so awesome ! They took great care of me and I was able to drive off with my new 2025 Kia K4 . I highly recommend them to anyone and everyone. They took great care of me and I was able to drive off with my new 2025 Kia K4 . I highly recommend them to anyone and everyone. More

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