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Julian Querino
Julian Querino
Client Service Advisor
Southwest Kia - Dallas
39650 LBJ Freeway South
Dallas, TX 75237
6 Reviews
I’m Julian Querino, a Client Service Advisor at Southwest Kia Dallas, committed to making your service experience clear, comfortable, and efficient. I understand how important your vehicle is to your daily life, and I’m here to ensure it receives the care it needs—while keeping you informed every step of the way. With a focus on transparency and customer satisfaction, I take the time to explain your vehicle’s service needs in simple terms and provide honest recommendations you can trust. Whether it’s routine maintenance or unexpected repairs, my goal is to get you back on the road with confidence and peace of mind. At Southwest Kia Dallas, we believe in treating every guest like family—and I’m proud to be part of a team that puts your experience first.
Read moreDealership Experience
7 mos
Industry Experience
6 yrs, 4 mos
Languages Spoken
English
6 Reviews
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6 Reviews of Julian Querino
November 24, 2025
My wife recently brought our vehicle in for a simple oil change. I scheduled the appointment myself and allowed extra time due to heavy morning rain. She arrived early, yet still waited over 3 hours with ou change. I scheduled the appointment myself and allowed extra time due to heavy morning rain. She arrived early, yet still waited over 3 hours with our very active 4-year-old. There is a kids room for customers, which we appreciated — until my son was bullied by two older kids (around 10–12) who turned out to be employees’ children. A kids room should be a courtesy for paying customers, not an unsupervised space for employees’ kids to disrespect guests. The service itself was just as disappointing. When I called to check on the delay, I only received excuses. After waiting 3+ hours, my wife assumed they would at least bring the car up for her. Instead, the vehicle was left outside the bay, and she had to go get it herself — while there were no other cars being serviced at that time. This is our third visit, and two out of three have been bad experiences. We chose to try a local dealership because our vehicle was purchased at Moritz (over an hour away), but now it’s clear why we didn’t buy from this location. Fool me once, shame on you; fool me twice, shame on me. We will not be returning. More
by Loki
November 13, 2025
I was given an update on my vehicle and also the price on each service that was done. each service that was done. More
by tj92648
Other Employees Tagged: Ause Al-Barghuthi
September 24, 2025
Great staff and service. Will recommend I have purchased 3 cars at this location was in and out. Keep up the good work Will recommend I have purchased 3 cars at this location was in and out. Keep up the good work More
by Bg
Other Employees Tagged: Ause Al-Barghuthi, Michelle Gomez, Jorge Malagon
August 01, 2025
Service department Julian and manager are crooks they quoted me $2500 to fix my ac and electric fan on car I bought there 7 months ago they sold me extended warranty but warranty didn't cover parts and l quoted me $2500 to fix my ac and electric fan on car I bought there 7 months ago they sold me extended warranty but warranty didn't cover parts and labor for job they told me I needed they had car for 2 weeks I had to drive to Kia cause they would not call back with estimate or problem I had to go in person to get answers I took my car out went to another shop only cost $150 to fix my car. More
by hernandezpedro.1161
July 24, 2025
Southwest Kia- Dallas was so awesome ! They took great care of me and I was able to drive off with my new 2025 Kia K4 . I highly recommend them to anyone and everyone. They took great care of me and I was able to drive off with my new 2025 Kia K4 . I highly recommend them to anyone and everyone. More
by Rayvendeleon
Other Employees Tagged: Salvador Mercado, Amer Husseini, Priscilla Rodriguez, Ash Chowdhury, Ause Al-Barghuthi, Jorge Malagon, Joel Santhosh, Samantha Medrow , Mac Kharrat
