Michelle Gomez
Michelle Gomez at Southwest Kia - Dallas

Michelle Gomez

Client Service Advisor

Southwest Kia - Dallas

39650 LBJ Freeway South
Dallas, TX 75237

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4.9
21 Reviews

I’m Michelle Gomez, a Client Service Advisor at Southwest Kia Dallas, committed to providing every guest with a service experience that’s honest, efficient, and stress-free. I’m here to help you understand your vehicle’s needs, keep you updated throughout the process, and make sure you leave feeling confident and cared for. With a strong background in customer service and a passion for helping people, I take pride in being a trusted point of contact for all your maintenance and repair needs. Whether it’s a routine checkup or a major repair, I’m here to guide you every step of the way. At Southwest Kia Dallas, we treat your time and your vehicle with the respect they deserve—and I’m proud to be part of a team that puts your satisfaction first.

Languages Spoken

English English

Spanish Spanish

4.9

21 Reviews

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21 Reviews of Michelle Gomez

May 29, 2026

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Employee Rating

Bought my car brand new back in 2019 and have continue to bring it here for all my service needs. Everyone is so attentive and works hard to make sure my car runs great and it has for seven years. More

by twylashanks
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Southwest Kia - Dallas responded

Thank you for being a loyal customer and for choosing Southwest Kia! We're so pleased to hear you're enjoying your 2019 vehicle and our service team. Here's to many more years of smooth driving!

May 27, 2026

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The manager over the service advisors is excellent and so is service advisor Aus. . Thank you! More

by Marisa
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Recommend Dealer
Yes

Other Employees Tagged: Ause Al-Barghuthi, Jeff Thorpe

May 28, 2026

Southwest Kia - Dallas responded

Hi Marisa, thank you for sharing this! We’re thrilled to hear our service manager and Aus took great care of you. We appreciate your feedback.

May 20, 2026

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Professional, Fast, and a pleasure to deal with. I’m pleased with my first maintenance service. More

by dale.sr
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Recommend Dealer
Yes
May 21, 2026

Southwest Kia - Dallas responded

Thank you for taking the time to share this feedback with our team here at Southwest Kia! It's great to know that our professional and fast service stood out to you. See you next time!

April 01, 2026

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They have went above and beyond for me each time I have been to this location I have bought two cars from here and even got my family to go and buy some also its an incredible dealership More

by Diddymanpedigo1
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Recommend Dealer
Yes
Apr 01, 2026

Southwest Kia - Dallas responded

Thank you for your continued trust and support! We’re grateful for your business and for recommending us to your family. We’re always here to help them at Southwest Kia!

March 04, 2026

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Everyone at South West Kia is very nice and attentive. Everyone speaks when you approach or pass them. The hey ask if they can help you. Thank you for having such nice and friendly employees. More

by henmcgregor1944
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Recommend Dealer
Yes
Mar 05, 2026

Southwest Kia - Dallas responded

Your kind words made our day! Thank you for choosing Southwest Kia and for highlighting our awesome team! Safe travels and we look forward to seeing you down the road!

February 04, 2026

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This is my second time having service at Southwest Kia in Dallas. I have been very satisfied with the consultants and the service performed. More

by sandisquint
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ause Al-Barghuthi

Feb 04, 2026

Southwest Kia - Dallas responded

Thank you for choosing Southwest Kia again and sharing your feedback! We look forward to taking care of you and your car in the future. Drive safely!

November 29, 2025

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Arrived at my appointment time All issues were addressed. Received an Uber ride home and another back to dealership, paid for by dealership. More

by Joe Frickle
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Recommend Dealer
Yes

Other Employees Tagged: Ause Al-Barghuthi, Jorge Malagon , Desaraie Chavez

Dec 01, 2025

Southwest Kia - Dallas responded

Joe, thank you for sharing your positive feedback about Southwest Kia. We hope to welcome you back next time!

November 25, 2025

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Greetings was cordial. attention to service request was great. Service request was completed within a reasonable time period as well as total cost of requested service. More

by elouwill47
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Recommend Dealer
Yes
Nov 25, 2025

Southwest Kia - Dallas responded

We’re glad you’re happy with our service! Please visit us again anytime at Southwest Kia.

November 22, 2025

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Michelle was very helpful explaining everything about what going with my vehicle thank you for your help More

by pricetomg
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Recommend Dealer
Yes
Nov 24, 2025

Southwest Kia - Dallas responded

We're glad to hear Michelle kept you well-informed and supported! Thank you for choosing Southwest Kia!

November 10, 2025

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Employee Rating

It’s a good dealer because I buy 3 car on it and all staff very friendly More

by Juan Rivera
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Salvador Mercado, Jorge Malagon

Nov 10, 2025

Southwest Kia - Dallas responded

Thank you for the review, Juan. We're honored you've chosen Southwest Kia for three of your vehicles. It's great to hear our friendly staff continues to earn your trust. We appreciate your loyalty and recommendation.

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