Julio Lopez
Julio Lopez at Williamson Cadillac

Julio Lopez

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.7
38 Reviews
4.7

38 Reviews

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38 Reviews of Julio Lopez

August 25, 2025

Dealership Rating
Employee Rating

Great Very helpful and polite It was actually my best car experience I was grateful More

by ROSYMARTINEZ0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Aug 26, 2025

Williamson Cadillac responded

We’re so glad your experience felt like the best yet; your gratitude means a lot to us. Thank you for recognizing the helpful and polite service from our team.

August 16, 2025

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Employee Rating

Great place to take your vehicle for service and repairs, very courtious and I love their pastelitos and croquetas More

by lauralie1425
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

We’re so glad you enjoyed both the service and the snacks- thank you for your warm words and good taste.

August 15, 2025

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SEPER, very professional and excellent service. I would recommend it to everyone. Pleased with the service. More

by Info@miamilakesadultcsre.com
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

Your recommendation means everything. We’re pleased to have earned your confidence with professional care.

August 10, 2025

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Excelente servicio. Lo único el Cadillac CT 5 el aire acondicionado no es sufrir re fuerte para este calor de verano. Es lo yo le veo de malo. Lo demás por ahora está mu More

by HENRYMOYNG
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

Gracias por compartir tu experiencia positiva. Tomamos nota de tu comentario sobre el aire acondicionado y lo valoramos para futuras mejoras.

August 08, 2025

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My assigned service advisor won’t email me or call me back. Otherwise the service was good. More

by SUSANBARROWS58
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

We’re sorry for the lack of follow-up and appreciate your honesty. We’ll work to improve communication moving forward.

August 01, 2025

Dealership Rating
Employee Rating

I've had Escalades for the past 19 years and have always used Williamson for servicing. The service has consistently exceeded my expectations. Julio is my new advisor, but he is fair, honest and down to E More

by georgejoseph305
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell

Aug 01, 2025

Williamson Cadillac responded

George, 19 years of loyalty is a powerful testament; thank you for trusting Julio and our team with your Escalade journey. It means a great deal that his honesty and professionalism continue to earn your confidence.

August 01, 2025

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Employee Rating

Unfortunately I don't have much to say favorably about this dealer I took my Cadillac escalade to service and they hit the trunk at the time of the service if they repaired my car but when it came time to More

by Pinto_yadit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2025

Williamson Cadillac responded

We are very sorry to hear about the damage and lack of care you experienced. Your concerns are being taken seriously, and we’d welcome the opportunity to speak with you directly to make things right. Please contact us at 305.670.7100 at your earliest convenience.

July 29, 2025

Dealership Rating
Employee Rating

Great service highly recommend the staff and all employees. Would highly recommend to all if your looking to purchase. More

by Tarik
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Recommend Dealer
Yes
Jul 30, 2025

Williamson Cadillac responded

It’s wonderful to hear our team earned your recommendation—thank you, Tarik. We’re proud to have made your visit exceptional.

July 26, 2025

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Employee Rating

Bad customer service on receiving and getting my car with third-party valet people. Very, very bad very very rude not helpful at all actually threatening attitude. More

by johnbitterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Varela

Jul 28, 2025

Williamson Cadillac responded

We're very sorry to hear about the poor service from the valet team—it’s unacceptable and not what we stand for. Your concern is being taken seriously and will be addressed promptly. Should you wish to discuss the experience further, please feel free to contact me directly at janelysp@wagmiami.com.

July 25, 2025

Dealership Rating
Employee Rating

Julio did a good job on the replacement of the piece and it was done quickly. More

by Dciriaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Williamson Cadillac responded

Thank you for your feedback! We're happy to hear Julio was able to take care of the replacement quickly and efficiently.

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