Julio Lopez
Julio Lopez at Williamson Cadillac

Julio Lopez

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

Contact Me
4.2
12 Reviews
4.2

12 Reviews

Write a Review

12 Reviews of Julio Lopez

June 13, 2025

Dealership Rating
Employee Rating

Customer Service terrible I took my vehicle for a recall inspection with a 6.2 engine and it took nine days to complete, during this period. I did not receive any phone calls regarding my vehicle or the sta More

by Julio Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 17, 2025

Williamson Cadillac responded

We're very sorry to hear about your service experience, Julio. This isn’t the level of communication or care we aim to provide, and your feedback is being taken seriously so we can prevent similar issues moving forward.

June 08, 2025

Dealership Rating
Employee Rating

Completed the airbag recall quickly. I was able to get the car back the same day of service. More

by Ronaldsancetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Mike McKesson

Jun 09, 2025

Williamson Cadillac responded

We’re happy to hear your recall service was completed promptly. Getting you safely back on the road as quickly as possible is our goal. Thank you for trusting us.

June 03, 2025

Dealership Rating
Employee Rating

Left my brand new truck to fix the ac after two weeks nothing was repaired and he told nothing could be done it was the compressor and couldn’t find one took it to another dealer they repaired the ac in More

by Rogelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 04, 2025

Williamson Cadillac responded

We sincerely regret that your experience did not meet expectations. Your feedback is invaluable, and we take it seriously as we work to improve. If there’s anything we can do to make things right, please don’t hesitate to reach out.

May 14, 2025

Dealership Rating
Employee Rating

The service was great. Julio makes everything easy for me as a customer. Julio answers all my questions and he always kept me informed of what was going on with my car. More

by ANGELZAPATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Williamson Cadillac responded

Thank you for sharing your experience, Angel. We're so glad to hear that Julio made the process easy and kept you well-informed every step of the way. Providing great service is our top priority, and we look forward to assisting you again.

May 14, 2025

Dealership Rating
Employee Rating

Rápida atención ,muy profecional el personal de servicio y el mecánico que fue a realizar el cambio de batteria muy amable. More

by MLEDESMA6904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma

May 15, 2025

Williamson Cadillac responded

¡Gracias por su amable reseña! Nos alegra saber que recibió una atención rápida y profesional, y que su representante de servicio fue atento. Su satisfacción es nuestra prioridad, y esperamos seguir brindándole un excelente servicio en el futuro.

May 08, 2025

Dealership Rating
Employee Rating

Muy buenas tardes mi nombre es Esperanza Sanches y yo estoy muy agradecida con la ayuda o el servicio que me hicieron estoy muy agradecida con todas las personas de ese diler y sobre todo. Con don Julio More

by Esperanza L Sanches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Williamson Cadillac responded

¡Muchas gracias por su amable comentario, Esperanza! Nos alegra saber que tuvo una excelente experiencia y que Julio pudo brindarle un gran servicio. Le agradecemos su recomendación y sus buenos deseos. ¡Esperamos verla nuevamente pronto!

May 06, 2025

Dealership Rating
Employee Rating

It was good service. The wait time was reasonable, and the agent who helped us was very friendly. More

by HSC84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Williamson Cadillac responded

We're so glad you had a great experience and that our team provided friendly and efficient service. We appreciate your support and look forward to serving you again!

May 06, 2025

Dealership Rating
Employee Rating

E f f i c i e n t and p r o f f e c I o n a l More

by miguel.ccurn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Williamson Cadillac responded

Thank you for your kind words. We're thrilled to hear you had a great experience with us.

April 30, 2025

Dealership Rating
Employee Rating

My first time with your service department was wonderful and I look forward to repeating it. More

by MJM
Recommend Dealer
Yes

Other Employees Tagged: Julio Lopez

May 01, 2025

Williamson Cadillac responded

We're delighted to hear that your first experience with our service department was wonderful. We look forward to welcoming you back!

April 27, 2025

Dealership Rating
Employee Rating

Waited over 3 hours for a battery replacement. I think something as simple as a battery replacement should not take over 3 hours. And then charge me $100 dollars for installation. More

by johnnycastro_08
Recommend Dealer
No

Other Employees Tagged: Julio Lopez

Apr 28, 2025

Williamson Cadillac responded

We sincerely apologize for the long wait time for your battery replacement and understand that it should have been a quicker service. Your feedback is valuable, and we will use it to improve efficiency and ensure a better experience in the future.

1

Dealership Inventory (272 Vehicles)

used 2022 Cadillac Escalade car, priced at $63,795
2022 Cadillac Escalade
used
Black Raven exterior
Automatic
Four-wheel Drive
used 2024 GMC Terrain car, priced at $33,995
2024 GMC Terrain
used
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT6 car, priced at $71,815
2025 Cadillac XT6
new
Crystal White Tricoat exterior
Automatic
Front-wheel Drive
new 2025 Cadillac LYRIQ car, priced at $60,515
2025 Cadillac LYRIQ
new
Argent Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac LYRIQ car, priced at $58,385
2025 Cadillac LYRIQ
new
Argent Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac Escalade IQ car, priced at $152,385
2025 Cadillac Escalade IQ
new
Black Raven exterior
Automatic
All-wheel Drive