Julio Ramirez | Page 7

I had an exceptional experience at Thousand Oaks Infiniti. From the moment I arrived, I was treated with professionalism, respect, and genuine care. Patricia went above and beyond to make sure every Infiniti. From the moment I arrived, I was treated with professionalism, respect, and genuine care. Patricia went above and beyond to make sure every detail was handled seamlessly, and her knowledge of my vehicle and service history was impressive. The service team was customer-centered, making the entire process smooth and stress-free. What stood out most was the commitment to customer satisfaction as they listened carefully, answered every question thoroughly, and kept me updated on the status on my vehicle. The facility itself was welcoming, clean, and well-organized, reflecting the high standards of the Infiniti brand. If you’re looking for exceptional service and a team that truly values its customers, I highly recommend the Thousand Oaks Infiniti Service Team. More

by samilton Verified Customer Verified Customer

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Customer service is outstanding. I work with Alba in service for well over 10 years and she has taken care of us to the extreme. I work with Alba in service for well over 10 years and she has taken care of us to the extreme. More

by olga1449 Verified Customer Verified Customer

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My service advisor is excellent. -he is knowledgeable and always responsive to any questions I have, -he is knowledgeable and always responsive to any questions I have, More

by kbolgerprice Verified Customer Verified Customer

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What a wonderful staff and I appreciate everyone help ensuring I got all that is needed for the safe operation of by beautiful truck. Thank you very much.💕💕 ensuring I got all that is needed for the safe operation of by beautiful truck. Thank you very much.💕💕 More

by ynottel Verified Customer Verified Customer

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The service department always treats me like I'm their only customer of the day. I'm impressed by the friendliness and knowledge of the service writers and mechanics. This remains my go-to service center only customer of the day. I'm impressed by the friendliness and knowledge of the service writers and mechanics. This remains my go-to service center for both my vehicles. More

by Michael Hollander Verified Customer Verified Customer

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Great service and communication through the servicing process. The service manager was friendly and extremely knowledgeable. process. The service manager was friendly and extremely knowledgeable. More

by tmaimone4 Verified Customer Verified Customer

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It was very satisfactory. My vehicle is from here and I have been coming from last 17 years. I rate it as an excellent customer service. Thanks, My vehicle is from here and I have been coming from last 17 years. I rate it as an excellent customer service. Thanks, More

by rahulsaklani Verified Customer Verified Customer

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Thank you Julio, we appreciate your customer service. You do a great job as the service manager! Thanks always for your help! You do a great job as the service manager! Thanks always for your help! More

by gestrella1 Verified Customer Verified Customer

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Everyone was very kind. I was offered water showed to where I can sit and wait and an offer to walk to my car after I paid great job. I was offered water showed to where I can sit and wait and an offer to walk to my car after I paid great job. More

by samantha57 Verified Customer Verified Customer

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Service dept excellent. They simply take care of everything. Wouldn’t go anywhere else to service or purchase/lease my Infinity They simply take care of everything. Wouldn’t go anywhere else to service or purchase/lease my Infinity More

by DONCAMPBELL30 Verified Customer Verified Customer

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