Julius Robinson

Excellent dealership from the time I started my process with Julius all the way to driving away in my new car! Top notch service is what they all gave! with Julius all the way to driving away in my new car! Top notch service is what they all gave! More

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Tiffany Williams was an exceptional salesperson! She is very personable, thoughtful and helpful. Our purchase of a 2026 QX60 was a breeze as Tiffany explained everything in detail! This was our 4 She is very personable, thoughtful and helpful. Our purchase of a 2026 QX60 was a breeze as Tiffany explained everything in detail! This was our 4th vehicle purchase from Infiniti of Birmingham and we have never been disappointed! Thank you, Tiffany, for your exceptional expertise in assisting us with this purchase! We are delighted! More

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Tiffany was terrific! Very personable and knowledgeable about the car we purchased. She answered every question we had with confidence and ease. Will definitely recommend Very personable and knowledgeable about the car we purchased. She answered every question we had with confidence and ease. Will definitely recommend her to friends. More

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Our salesperson (Tiffany) and the sales Managers were helpful, attentive and genuinely wanted us to have a great experience! helpful, attentive and genuinely wanted us to have a great experience! More

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I purchased a used SUV from Infiniti of Birmingham with Tiffany Williams help. She provided me with excellent customer service and made me feel like this is the place to shop. Tiffany Williams help. She provided me with excellent customer service and made me feel like this is the place to shop. More

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Wonderful experience from start to finish! Fair price and top notch customer service. Great inventory selection! Fair price and top notch customer service. Great inventory selection! More

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I had an excellent experience working with Tiffany Williams at Infiniti of Birmingham. She went above and beyond to find the exact vehicle I was looking for and made the entire process smooth and effi Williams at Infiniti of Birmingham. She went above and beyond to find the exact vehicle I was looking for and made the entire process smooth and efficient. Tiffany was incredibly professional, caring, and attentive to my needs, ensuring everything was handled in a timely manner. It’s rare to find someone so dedicated to making the car-buying experience enjoyable and stress-free. If you’re in the market for a new vehicle, I highly recommend Tiffany Williams—you won’t be disappointed! More

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One of the best dealerships to do business with! My 3rd Infiniti from them and have never been disappointed! Mark, Keon and Tiffany are truly enjoyable to be around even when you’re in a hurry! My 3rd Infiniti from them and have never been disappointed! Mark, Keon and Tiffany are truly enjoyable to be around even when you’re in a hurry! More

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To whom this may concern a good day. We need a vehicle for the family because of our vehicle had transmission problems so I told my wife on Saturday morning we will start looking .. with We need a vehicle for the family because of our vehicle had transmission problems so I told my wife on Saturday morning we will start looking .. with the other vehicle. I had such good customer care. I told my wife it was time to purchase another vehicle and we both agreed on and Infinity. She had several models in her mind that would probably benefit her the most we met Tiffany our sales person on Saturday. She was very nice and collagen she didn’t rush she took her time. We drove several vehicles that day and we were there nearly the entire day. We did close a deal on a vehicle and it was the best decision we’ve made. Thanks to Tiffany Luke. JULIUS and Mark. They did everything possible for me and my wife to leave with that vehicle. Furthermore, we were so impressed by the customer service and the family open Infinity my wife the next day purchased me a vehicle. How ironic is that to buy two vehicles within the same week from the same dealership that shows a lot of customer service. If you could please give those guys a pat on the back and a thank you in some form of certificate or whatever it takes for Ira Michelle and let them know that they were the best team members of that dealership I’m pretty sure that the other agents are good also but that’s who we dealt with doing both of those transactions. Thank you. . More

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Tiffany truly embodies the textbook definition of outstanding customer service. From the very beginning of the process, she set the tone for what became a remarkably positive experience. This was my outstanding customer service. From the very beginning of the process, she set the tone for what became a remarkably positive experience. This was my very first "new" car purchase, and what could have been a stressful or overwhelming situation was instead made comfortable, seamless, and even enjoyable thanks to Tiffany and the team. Her professionalism and depth of knowledge were evident, as she patiently answered all of our questions and ensured that we understood every step of the process. At no point did we feel pressured or rushed—something that is rare and very much appreciated when making a purchase such as this. Instead, Tiffany, along with the rest of the team (Mark, Julius, and Luke), listened carefully to our specific requests and worked diligently to meet them, creating a truly customer-centered experience. Whether you are in the market for a new or pre-owned vehicle, I cannot recommend this dealership highly enough. More

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