Luke Willis

Regi was very professional and had patience. He listened to my concerns and provided answers to all my questions. It was a pleasure to work with him. He listened to my concerns and provided answers to all my questions. It was a pleasure to work with him. More

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We were greeted very quickly. Ray, our salesman was very polite and had a very calm demeanor, which is wonderful when purchasing a car. It was a very smooth experience. Ray, our salesman was very polite and had a very calm demeanor, which is wonderful when purchasing a car. It was a very smooth experience. More

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Buying a car from Bham Infinity was an all around great experience!! Starting and ending with Tiffany Williams, my sales person. She dots every i and crosses every t before you even have time to ask. She experience!! Starting and ending with Tiffany Williams, my sales person. She dots every i and crosses every t before you even have time to ask. She is thoughtful of her client every step of the way. She never leaves you wondering as she walks through the entire process full of patience!! And not being a techy person…… I really needed this!! She totally wowed me when she called me in response to an inquiry I made thru Costco about a car. After hearing a description of the car I was looking for, she sent me 3 videos of cars on the lot that fit my description! She nailed it on the head. The videos were perfect!! So, I met her at the dealership to take a look myself. We went for a test drive. After a long day and narrowing it down to 2, she did not pressure me , but let me sleep on it. The next morning she drove one car and I drove the other to my house to make sure the car would fit into my garage. It did! My time with Tiffany was as if we were just hanging out together enjoying one another’s company. In the end, before I drove off the lot a VERY satisfied customer, she sat in my new car with me to make sure my phone was connected to the car, that all safety features were on and that I could navigate myself through the electronic side of the car. But thankful for my new friend😜! I cannot say enough good things about Tiffany and my experience with buying a new car from Infinity of B’ham!! It is such a friendly up beat environment where the people enjoy working together and pleasing their people. The Sales Manager, Julius, and Finance Manager, Luke, were just as patient with us and sealed the deal perfectly!! We spent more on the car than we had planned but it was worth every last penny of it!! And, before leaving, we enjoyed having an opportunity to grab some dinner boxes from Guthrie’s for Tiffany to share…… she (and many others) went the whole day without eating! Craziness! So dedicated!! She called me the next day so thankful that I was her customer!! If she only knew what a TRUE angel sent by God she was to me! I know I would still looking if it wasn’t for those 3 videos! More

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Tiffany and the whole team were great to work with I would definitely recommend Infiniti Birmingham. would definitely recommend Infiniti Birmingham. More

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My car buying experience at INFINITI of Birmingham was outstanding! While all of the employees were welcoming, professional, and knowledgeable; I had the great fortune to work with Gerald Cooper. Gerald m outstanding! While all of the employees were welcoming, professional, and knowledgeable; I had the great fortune to work with Gerald Cooper. Gerald made buying a car a dream! There was no pressure, everything I asked was answered and by the end of the experience Gerald felt like a friend. He really went above and beyond in all areas! Gerald even added a big bow to the top of my vehicle before we drove off the lot because he remembered a comment I had made to my husband regarding how I had always wanted that big red bow experience. Gerald Cooper was beyond fantastic to work with and I highly and happily recommend him to anyone looking to purchase a car! More

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Great experience with Tiffany. My transaction was easy and got the vehicle I wanted. She was responsive and easy to work with. My transaction was easy and got the vehicle I wanted. She was responsive and easy to work with. More

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My experience was excellent from the moment I was greeted . Mark GM is so friendly and welcoming . I worked closely with Tiffany who was amazing ! Felt like we had known each other for a while, we talked so . Mark GM is so friendly and welcoming . I worked closely with Tiffany who was amazing ! Felt like we had known each other for a while, we talked so easily. She was very informative on the car, taught me what I needed to know regarding my purchase . I never felt pressured like I have at previous dealerships . I’m so pleased with my QX80 … I would highly recommend Tiffany Williams in sales and will continue to deal with them in the future . Thank you Infiniti of Birmingham !! Misti Clayton / Happy Customer More

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Tiffany was compassionate, thorough, responsive and very knowledgeable about the vehicle. Her customer service is top tier and should be modeled. knowledgeable about the vehicle. Her customer service is top tier and should be modeled. More

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Everyone at Infiniti of Birmingham was knowledgeable, professional, and extremely helpful. Their focus on serving the customer made the experience a pleasure. professional, and extremely helpful. Their focus on serving the customer made the experience a pleasure. More

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The whole team at Infiniti of Birmingham was knowledgeable and helpful. There was a clear sense the company culture is dedicated to service. We were grateful for the experience. Our sales knowledgeable and helpful. There was a clear sense the company culture is dedicated to service. We were grateful for the experience. Our salesman JJ was very helpful and applied no pressure while still helping us to find the car we wanted and could afford. More

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