Julius Robinson

I had an excellent experience working with Tiffany Williams at Infiniti of Birmingham. She went above and beyond to find the exact vehicle I was looking for and made the entire process smooth and effi Williams at Infiniti of Birmingham. She went above and beyond to find the exact vehicle I was looking for and made the entire process smooth and efficient. Tiffany was incredibly professional, caring, and attentive to my needs, ensuring everything was handled in a timely manner. It’s rare to find someone so dedicated to making the car-buying experience enjoyable and stress-free. If you’re in the market for a new vehicle, I highly recommend Tiffany Williams—you won’t be disappointed! More

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One of the best dealerships to do business with! My 3rd Infiniti from them and have never been disappointed! Mark, Keon and Tiffany are truly enjoyable to be around even when you’re in a hurry! My 3rd Infiniti from them and have never been disappointed! Mark, Keon and Tiffany are truly enjoyable to be around even when you’re in a hurry! More

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To whom this may concern a good day. We need a vehicle for the family because of our vehicle had transmission problems so I told my wife on Saturday morning we will start looking .. with We need a vehicle for the family because of our vehicle had transmission problems so I told my wife on Saturday morning we will start looking .. with the other vehicle. I had such good customer care. I told my wife it was time to purchase another vehicle and we both agreed on and Infinity. She had several models in her mind that would probably benefit her the most we met Tiffany our sales person on Saturday. She was very nice and collagen she didn’t rush she took her time. We drove several vehicles that day and we were there nearly the entire day. We did close a deal on a vehicle and it was the best decision we’ve made. Thanks to Tiffany Luke. JULIUS and Mark. They did everything possible for me and my wife to leave with that vehicle. Furthermore, we were so impressed by the customer service and the family open Infinity my wife the next day purchased me a vehicle. How ironic is that to buy two vehicles within the same week from the same dealership that shows a lot of customer service. If you could please give those guys a pat on the back and a thank you in some form of certificate or whatever it takes for Ira Michelle and let them know that they were the best team members of that dealership I’m pretty sure that the other agents are good also but that’s who we dealt with doing both of those transactions. Thank you. . More

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Tiffany truly embodies the textbook definition of outstanding customer service. From the very beginning of the process, she set the tone for what became a remarkably positive experience. This was my outstanding customer service. From the very beginning of the process, she set the tone for what became a remarkably positive experience. This was my very first "new" car purchase, and what could have been a stressful or overwhelming situation was instead made comfortable, seamless, and even enjoyable thanks to Tiffany and the team. Her professionalism and depth of knowledge were evident, as she patiently answered all of our questions and ensured that we understood every step of the process. At no point did we feel pressured or rushed—something that is rare and very much appreciated when making a purchase such as this. Instead, Tiffany, along with the rest of the team (Mark, Julius, and Luke), listened carefully to our specific requests and worked diligently to meet them, creating a truly customer-centered experience. Whether you are in the market for a new or pre-owned vehicle, I cannot recommend this dealership highly enough. More

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Awesome experience with Tiffany Williams and Julius and Luke. Would highly recommend!! They made our purchase so smooth. Luke. Would highly recommend!! They made our purchase so smooth. More

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I was looking for a specific car and found it at Infiniti of Birmingham. I am truly happy to share that Tiffany Williams was my sales agent. My wife and I could not have been more pleased with Tiffany. She w of Birmingham. I am truly happy to share that Tiffany Williams was my sales agent. My wife and I could not have been more pleased with Tiffany. She was professional, very knowledgeable, and understood that I am the kind of individual that does not make quick decisions. I felt no pressure from her. She was not “pushy” in any way. The entire staff at INFINITI of Birmingham could not have been more professional and friendly. More

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I must take a moment to thank Ray Van Alstine and the team at Infiniti of Birmingham. This was my first time purchasing a vehicle on my own, and I was taken care of from start to finish. From the moment team at Infiniti of Birmingham. This was my first time purchasing a vehicle on my own, and I was taken care of from start to finish. From the moment I called to inquire about the vehicle to the financial details, the entire process was smooth. Not once did I feel as if I was being taken advantage of or made to feel pressured into purchasing additional products. I was treated with utmost respect and kindness. I am looking forward to building a long-lasting relationship with Infiniti due to the outstanding customer service I received. More

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Tiffany was knowledgeable, helpful and enthusiastic. She made the buying process easy. I strongly recommend Tiffany! She made the buying process easy. I strongly recommend Tiffany! More

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We found the dealership on the internet. Reached out to them. Got an immediate response. Tiffany Williams was our sales person. She was very professional, courteous and helpful. We didn't fe Reached out to them. Got an immediate response. Tiffany Williams was our sales person. She was very professional, courteous and helpful. We didn't feel pressured to buy. It was a very pleasant experience and I would recommend her to anyone! More

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I was searching for a vehicle online and found the perfect SUV to fit my needs. Submitted an inquiry and Tiffani Williams immediately responded providing thorough insight about the vehicle and purchas perfect SUV to fit my needs. Submitted an inquiry and Tiffani Williams immediately responded providing thorough insight about the vehicle and purchasing options. I wasn't able to get to the dealership that day to view and test drive but Tiffani provided me a video doing a full walkthrough of the interior and exterior features. She also did a test drive and provided feedback that further confirmed my interest in purchasing. 3 days later, I was finally able to make to the dealership before closing hour to purchase and test drive. My dealership experience was seamless. I'm very happy with my experience with Tiffani as my salesperson making my used car purchase an easy and pleasant experience. More

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