Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 14

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
281 Reviews
4.8

281 Reviews

Write a Review

Dealership Experience

26 yrs, 5 mos

Industry Experience

27 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

281 Reviews of Junior Avila

September 03, 2022

Dealership Rating
Employee Rating

Paul and his crew… amazing customer service. Couldn’t be anymore happy than that. Humble individuals and very understanding in situations such as. We all go through it one way or another. But th More

by JOSEMARTINEZ213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Sep 06, 2022

Universal Mitsubishi responded

Hi Jose, I am tremendously thankfull for your kind words and 5 star review. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

August 22, 2022

Dealership Rating
Employee Rating

Paul, Armen, of the Service Department, and both JR. , and George, of the Parts Department where all very Professional with my Business. This is very rare these days to find at Dealerships. good job guys More

by Harris M C Imports
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan , George Terteryan

Aug 25, 2022

Universal Mitsubishi responded

Thank you for taking the time to share your 5 Star perspective. I know how busy your day could be. We look forward to continue helping your business success. Stay safe. Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

August 12, 2022

Dealership Rating
Employee Rating

Paul and the service team were excellent and ensured my needs would be taken care of More

by MELVIN BATRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 16, 2022

Universal Mitsubishi responded

Hi Melvin, we appreciate the opportunity and trust to service your vehicle. Thank you for your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 09, 2022

Dealership Rating
Employee Rating

Really attentive n knowledgeable. n professional stuff, took care of my Recalls. Attentive n Acertive, I expected the Best, n they did Deliver!! Thanks!! To the Technical Department n More

by SKYDIVE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 16, 2022

Universal Mitsubishi responded

Thank you so much for giving us the opportunity to service your vehicle and your 5 Star review. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 08, 2022

Dealership Rating
Employee Rating

They’re always very helpful and very prompt and doing good work. And excellent customer service . More

by fourkings0601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 16, 2022

Universal Mitsubishi responded

Thank you for your continued patronage and 5 Star review. we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 07, 2022

Dealership Rating
Employee Rating

Great customer service! service managers are the best! always truthful knows what they are doing, iv been coming here for my mitsubishi mirage 2015 since then. More

by Ramiro Godinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 16, 2022

Universal Mitsubishi responded

Hi Ramiro, we appreciate your ongoing patronage. Thank you for your 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 04, 2022

Dealership Rating
Employee Rating

Came in for an oil change - Armen and the team always deliver a quick service while giving my car a very thorough check up! Highly recommend More

by rob.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 25, 2022

Universal Mitsubishi responded

Hi Robby, thank you for your continued patronage and 5 star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

July 29, 2022

Dealership Rating
Employee Rating

Good Service, good knowledge, great hospitality, and attention to client satisfaction, providing superior attention to detail to vehicle repair More

by pcarmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2022

Universal Mitsubishi responded

Thank you so much for sharing some kind words and 5 Star review. I hope we've earned your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

July 06, 2022

Dealership Rating
Employee Rating

The service was amazing and we have been going with Paul since we got our car. More

by abrval2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jul 14, 2022

Universal Mitsubishi responded

Thank you for your 5 Star review and kind words about Paul. It's rewarding to know he's earned your trust. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 55 0-1500

June 24, 2022

Dealership Rating
Employee Rating

Always friendly, from the sales department to the service and parts department. The entire dealership and departments work together well and are excellent at communicating. Will always choose Universal for a More

by AUSTINMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan , JC (Juan Carlos)

Jun 29, 2022

Universal Mitsubishi responded

Thank you Austin, on behalf of all departments, we appreciate your continued patronage. Enjoy your Eclipse Cross for many years to come. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

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