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Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 13

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
281 Reviews
4.8

281 Reviews

Write a Review

Dealership Experience

26 yrs, 5 mos

Industry Experience

27 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

281 Reviews of Junior Avila

December 19, 2022

Dealership Rating
Employee Rating

👍👐👐🤜🤛 great service and very courteous I thank everyone from the dealership thank everyone from the dealership as well and all staff you More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Dec 21, 2022

Universal Mitsubishi responded

Thank you so much.... I'm glad we've earned your patronage and 5 Star review. We look forward to your next visit. Stay safe , Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 09, 2022

Dealership Rating
Employee Rating

Professional staff. Got my Mighty Max back on the road. No easy task, truck has 400,000 miles on it. More

by PAUL MORRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Dec 19, 2022

Universal Mitsubishi responded

Mighty Max with 400,000. miles, your just braking it in :) Love seen those trucks on the road. Enjoy it for many more years and thousands of miles to come. Happy Holidays. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 20, 2022

Dealership Rating
Employee Rating

Quick and professional staff very warming, even had coffee. The guy that helped me explain everything that i needed . I will go back for any service More

by SOLISPINEDA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Nov 24, 2022

Universal Mitsubishi responded

Hi, we love it when our customers returns. It means, we have the opportunity to earn anotyher 5 Star. We are greatful for your 5 Star review, Happy Thanks Giving. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 14, 2022

Dealership Rating
Employee Rating

I am a customer of the Universal Mitsubishi service department since 2010. They are the best knowledgeable technicians I ever met. More

by PAPULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Paul Tokatlyan, Armen Yagubyan

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Nov 20, 2022

Universal Mitsubishi responded

Hi Papullo, we're extremly thankful for your continued patronage. I also appreciate taking the time to share your 5Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 07, 2022

Dealership Rating
Employee Rating

Found the solution to a vexing problem of overheating in my mighty max pick up. More

by PAUL MORRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Nov 14, 2022

Universal Mitsubishi responded

HI Paul, I'm glad Paul and his staff were able to disect and resolve your VEXING(Good word) problem. Kindly continue giving us the opportunity to service your vehicle. We love 5 Star Reviews. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 05, 2022

Dealership Rating
Employee Rating

Very helpful and professional great service Ahmad gave me the best service and other assistance was great great job More

by KHOLLAND1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

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Nov 14, 2022

Universal Mitsubishi responded

Thank you for your 5 Star review and kind words. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 04, 2022

Dealership Rating
Employee Rating

Buen servicio y atención al cliente cumplimiento en horarios de entrega. Seriedad y cumplimiento gracias More

by Ricardo Cortes
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Nov 14, 2022

Universal Mitsubishi responded

Hola Ricardo, le agradesco sus 5 estrellas de servico. Esperemos poder continuar dandole servicio ha su auto. Gracias, Carlos De La Luz Gerente General de Ventas (818) 550-1500

October 31, 2022

Dealership Rating
Employee Rating

Armen and his team are always the best. They always check and fix the issue of our cars. More

by OSCAR.ENRIQUEZ.JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Nov 21, 2022

Universal Mitsubishi responded

Hi Oscar, again.... thank you for your continued patronage and 5 star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Managers carlos@universalmitsubishi.com

September 05, 2022

Dealership Rating
Employee Rating

very professional, kind respectful ,it was a pleasure getting our car serviced at Universal Mitsubishi, everyone was so polite and kind, I will buy our next car from Universal. Thank you for the service. More

by dhkamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Paul Tokatlyan, Carlos De La Luz

Report | Print
Sep 14, 2022

Universal Mitsubishi responded

Thank you so much for your kind words and 5 star review. I hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 04, 2022

Dealership Rating
Employee Rating

Quick, efficient, and reliable. In & out in a breeze, more helpful than any other dealership. More

by ZENGETAROUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Paul Tokatlyan, Armen Yagubyan

Report | Print
Sep 06, 2022

Universal Mitsubishi responded

Thank you so much for your kind words and 5 Star review. We appreciate you choosing Universal Mitsubishi to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

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