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Junior Avila
Junior Avila | Page 25
Service Advisor
Universal Mitsubishi
Sales 5355 Van Nuys Blvd. / Service 5151 Van Nuys Blvd.
Sherman Oaks, CA 91401
288 Reviews
288 Reviews
Write a ReviewDealership Experience
26 yrs, 6 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
Spanish
288 Reviews of Junior Avila
June 11, 2020
Great customer service never seems to fail me at all. Always being taken care of. The entire service department always goes out of their way thank you so much Always being taken care of. The entire service department always goes out of their way thank you so much More
by AVILARUDY03
Verified CustomerOther Employees Tagged: Paul Tokatlyan, Armen Yagubyan
June 03, 2020
Great customer service as always. Great work, fast and very clean. They never fail me for anything. great staff. Thank you Armen, Paul, and Junior. very clean. They never fail me for anything. great staff. Thank you Armen, Paul, and Junior. More
by AVILARUDY03
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
May 27, 2020
Same complaint since I purchased the car. had to get it diagnosed myself and they refused to fix it. Nice but did not resolve Issues diagnosed myself and they refused to fix it. Nice but did not resolve Issues More
by Kimbala44137
Other Employees Tagged: Tiki N, JC Gonzalez, Armen Yagubyan
May 11, 2020
GREAT SERVICE. KNOWLEDGEABLE, FRIENDLY AND COURTIOS. EXPLAINED THE WORK BEING PERFORMED AS WELL AS NECESSARY WORK TO BE COMPLETED AND THE REASON BEHIND IT. CUSTOMER SATISFACTION AND SAFETY WAS A PRIORIT EXPLAINED THE WORK BEING PERFORMED AS WELL AS NECESSARY WORK TO BE COMPLETED AND THE REASON BEHIND IT. CUSTOMER SATISFACTION AND SAFETY WAS A PRIORITY FOR THE SERVICE DEPSRTMENT. PAUL TOKATLYAN EXPLAINED EVERYTHING. More
by tase17
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
May 06, 2020
I feel well taken care of at this dealership. Paul and Armen are happy to explain things I don't understand. I love the free WiFi and comfy seating. Costs are reasonable and personnel from curbside to c Armen are happy to explain things I don't understand. I love the free WiFi and comfy seating. Costs are reasonable and personnel from curbside to cashier are kind and respectful. It is always a good experience coming to Mitsubishi. Thanks for asking about my satisfaction. More
by MMITCHELL9
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
May 05, 2020
Great service all around. Free Starbucks coffee in the customer lounge! Love it! Paul in Service always gives me VIP treatment...been that way for years. customer lounge! Love it! Paul in Service always gives me VIP treatment...been that way for years. More
by htinla
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
May 05, 2020
Wonderful! Everyone is great! Excellent service! I will definitely return. They treat you like family. I could not have been more pleased with the service I received. definitely return. They treat you like family. I could not have been more pleased with the service I received. More
by Nurbelyma
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
April 25, 2020
Great service car was ready when promised, people are the best to help you when you are in trouble with your car. Thank you all . best to help you when you are in trouble with your car. Thank you all . More
by RICHHARO
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
April 22, 2020
Excellent customer service staff is always engaging and friendly. Service and sales are amazing. Service always gets me in and out in a timely manner friendly. Service and sales are amazing. Service always gets me in and out in a timely manner More
by LUISBALFREA
Other Employees Tagged: Tiki N, Paul Tokatlyan, Zakk Kim, Bobby Gharibian, JC Gonzalez, Armen Yagubyan, Carlos De La Luz , Patrick Carroll
April 17, 2020
Keep coming up here since Paul is always so welcoming and answers all my questions and gets the job done, thank you to the mechanic team as well! answers all my questions and gets the job done, thank you to the mechanic team as well! More
by lizethmunoz24
Other Employees Tagged: Paul Tokatlyan
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