Justin Birdwell
Justin Birdwell at Bryan College Station Toyota

Justin Birdwell | Page 16

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
164 Reviews
4.9

164 Reviews

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164 Reviews of Justin Birdwell

October 17, 2024

Dealership Rating
Employee Rating

It was easy to get an appointment, they took my car right away and finished quickly. I think it was a little more expensive than going to another repair shop, but I know I'm getting quality parts and I can More

by dianagc319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Bryan College Station Toyota responded

Thank you for your thoughtful review! We're glad to hear that scheduling an appointment was easy and that your service was completed quickly. While we strive to provide competitive pricing, we appreciate your trust in our quality parts and commitment to taking care of you and your RAV4. We look forward to continuing to meet your expectations in the future!

October 10, 2024

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There are amazing, provided great services, professional, enthusiastic, fast service , polite , fast booking the appointments, More

by MVM979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory

Oct 14, 2024

Bryan College Station Toyota responded

Your kind words mean so much to us! We’re delighted that you found our team amazing and that we provided you with professional and enthusiastic service. Speed and efficiency are priorities for us, and it’s wonderful to know you had such a positive experience with booking appointments and the services we provided. Thank you for taking the time to share your feedback! We look forward to seeing you again soon!

October 09, 2024

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Justin has always been very helpful to wesley Toyota is lucky to have him good service More

by jpsallyred5
Service Price Transparency
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Recommend Dealer
Yes
Oct 10, 2024

Bryan College Station Toyota responded

It's wonderful to hear that Justin has consistently been helpful to Wesley! We’re proud to have team members like him who truly make a difference in our customers' experiences. Thank you for recognizing his efforts and for your kind words about our service. We're lucky to have both Justin and valued customers like you!

October 08, 2024

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Always a pleasure bringing in my 2022 Rav 4 fir service. Excellent people and smiling faces. Thanks More

by vcoumbe
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Bryan College Station Toyota responded

We're so happy to hear that you enjoy bringing in your 2022 RAV4 for service! It's wonderful to know our team and their smiling faces make each visit a pleasant one. Thank you for trusting us with your vehicle, and we look forward to continuing to provide excellent service for you!

October 07, 2024

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Excellent service department. Justin made sure to keep me informed. This was a mobile technician repair for a new battery. Technician was very prompt. More

by TREVA.ROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Bryan College Station Toyota responded

We're glad to hear that you had an excellent experience with our service department! It’s great to know that Justin kept you informed throughout the process and that the mobile technician was prompt with your battery repair. If you ever need anything else, we’re always here to help!

October 06, 2024

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I had a great experience of having my car serviced there! Heather was very responsive and nice! Thank you! More

by Esfandani_a
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Recommend Dealer
Yes
Oct 07, 2024

Bryan College Station Toyota responded

We're thrilled to hear that you had a great experience with your service! It’s wonderful to know that Heather’s responsiveness and kindness made a positive impact. If you ever need anything else, we’re here for you. Thank you for choosing us!

October 06, 2024

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Employee Rating

Fast and courteous service! The hospitality of the service department is amazing and helpful in and out of the office More

by SHANEPORTER1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory, Bobby Hall

Oct 07, 2024

Bryan College Station Toyota responded

We’re thrilled to hear that you experienced fast and courteous service! It’s wonderful to know that our service department's hospitality made such a positive impact, both in and out of the office. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback! Thank you for choosing BCS Toyota!

October 05, 2024

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I am grateful and comforted by the professionalism and quality of service I always receive at BCS Toyota. More

by CAROLDODDS808
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2024

Bryan College Station Toyota responded

Thank you for sharing such heartfelt feedback! It’s incredibly rewarding to know that you feel grateful and comforted by the professionalism and quality of service at BCS Toyota. We strive to create a welcoming and supportive environment for all our customers, and your trust in us means the world. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out. Your satisfaction is our top priority!

October 03, 2024

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They are very welcoming and knowledgeable about the vehicles a pleasure to deal with. Thanks More

by D.DEGG4853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Bryan College Station Toyota responded

We’re thrilled to hear that you found our team welcoming and knowledgeable! Providing a pleasant experience is our goal, and it’s fantastic to know you felt that way during your visit. Thank you for your kind words, and we look forward to helping you again in the future!

September 30, 2024

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Employee Rating

Speedy and friendly service as always. Ron has been taking great care of my vehicles and family for years! More

by BLIPSCOMB01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Bryan College Station Toyota responded

It’s wonderful to hear that Ron has consistently provided you with speedy and friendly service over the years! Building lasting relationships with our customers is a priority, and it’s clear that Ron has gone above and beyond for you and your family. Thank you for sharing your experience, and if there's anything more we can do for you, just let us know!

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