Justin Birdwell
Justin Birdwell at Bryan College Station Toyota

Justin Birdwell | Page 15

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
151 Reviews
4.9

151 Reviews

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151 Reviews of Justin Birdwell

October 08, 2024

Dealership Rating
Employee Rating

Always a pleasure bringing in my 2022 Rav 4 fir service. Excellent people and smiling faces. Thanks More

by vcoumbe
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Bryan College Station Toyota responded

We're so happy to hear that you enjoy bringing in your 2022 RAV4 for service! It's wonderful to know our team and their smiling faces make each visit a pleasant one. Thank you for trusting us with your vehicle, and we look forward to continuing to provide excellent service for you!

October 07, 2024

Dealership Rating
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Excellent service department. Justin made sure to keep me informed. This was a mobile technician repair for a new battery. Technician was very prompt. More

by TREVA.ROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Bryan College Station Toyota responded

We're glad to hear that you had an excellent experience with our service department! It’s great to know that Justin kept you informed throughout the process and that the mobile technician was prompt with your battery repair. If you ever need anything else, we’re always here to help!

October 06, 2024

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I had a great experience of having my car serviced there! Heather was very responsive and nice! Thank you! More

by Esfandani_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Bryan College Station Toyota responded

We're thrilled to hear that you had a great experience with your service! It’s wonderful to know that Heather’s responsiveness and kindness made a positive impact. If you ever need anything else, we’re here for you. Thank you for choosing us!

October 06, 2024

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Fast and courteous service! The hospitality of the service department is amazing and helpful in and out of the office More

by SHANEPORTER1969
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory, Bobby Hall

Oct 07, 2024

Bryan College Station Toyota responded

We’re thrilled to hear that you experienced fast and courteous service! It’s wonderful to know that our service department's hospitality made such a positive impact, both in and out of the office. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback! Thank you for choosing BCS Toyota!

October 05, 2024

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I am grateful and comforted by the professionalism and quality of service I always receive at BCS Toyota. More

by CAROLDODDS808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Bryan College Station Toyota responded

Thank you for sharing such heartfelt feedback! It’s incredibly rewarding to know that you feel grateful and comforted by the professionalism and quality of service at BCS Toyota. We strive to create a welcoming and supportive environment for all our customers, and your trust in us means the world. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out. Your satisfaction is our top priority!

October 03, 2024

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They are very welcoming and knowledgeable about the vehicles a pleasure to deal with. Thanks More

by D.DEGG4853
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Bryan College Station Toyota responded

We’re thrilled to hear that you found our team welcoming and knowledgeable! Providing a pleasant experience is our goal, and it’s fantastic to know you felt that way during your visit. Thank you for your kind words, and we look forward to helping you again in the future!

September 30, 2024

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Speedy and friendly service as always. Ron has been taking great care of my vehicles and family for years! More

by BLIPSCOMB01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 30, 2024

Bryan College Station Toyota responded

It’s wonderful to hear that Ron has consistently provided you with speedy and friendly service over the years! Building lasting relationships with our customers is a priority, and it’s clear that Ron has gone above and beyond for you and your family. Thank you for sharing your experience, and if there's anything more we can do for you, just let us know!

September 23, 2024

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Justin does an excellent job scheduling service appointments and keeps you informed of the progress of your vehicle. More

by mcberty
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Seigler

Sep 24, 2024

Bryan College Station Toyota responded

Thank you for recognizing his efforts, and we’re glad to hear that your service appointments have been handled so well! Justin's commitment to excellent service is greatly appreciated! Keeping customers informed throughout the service process makes a significant difference in the overall experience. Your feedback is invaluable to us and we look forward to serving you again!

September 21, 2024

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Justin Birdwell is my consultant. Does a splendid, efficient job when I arrive, supervising my car service, and checking me out. Schedules the next service for me. Saved me some cash More

by VWALLEM610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Bryan College Station Toyota responded

It’s wonderful to hear about your positive experience with Justin! We’re glad that he provided splendid and efficient service while supervising your car’s maintenance. It’s also great to know that he was able to save you money by thoroughly checking your battery. Thank you for sharing your experience, and we look forward to assisting you with your next service!

September 20, 2024

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Employee Rating

Justin was very polite and accommodating person who helped with the services I needed in an excellent manner. More

by MDGUPTA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

Sep 24, 2024

Bryan College Station Toyota responded

We appreciate your feedback! It’s wonderful to hear that Justin provided polite and accommodating service while helping you with your needs. Ensuring our customers have a positive experience is important to us, and we’re glad Justin made a great impression. We look forward to welcoming you back for any future assistance!

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