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Justin Birdwell
Justin Birdwell at Bryan College Station Toyota

Justin Birdwell | Page 9

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
175 Reviews
4.9

175 Reviews

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175 Reviews of Justin Birdwell

August 31, 2025

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Employee Rating

Great service. Always available and helpful Answers all questions and very good at keeping me informed throughout the scheduled process More

by PWNELSON52
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2025

Bryan College Station Toyota responded

We are glad our team could provide helpful and attentive service! It’s great to hear your questions were answered and you were kept informed throughout the process. Thank you for the support! Customer Relations Manager customerservice@purdygroupusa.com

August 10, 2025

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Employee Rating

Very pleased that the service was performed so promptly. Dealing with Carey was an absolute pleasure. More

by JHARRISONLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Hall, Carey Hausenfluck

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Aug 12, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad Carey made your experience a pleasant one and that your service was handled promptly. Customer Relations Manager customerservice@purdygroupusa.com

August 09, 2025

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The service department was cordial and professional . The fix my light defect and installed my bed cover in a timely manner. More

by amb2016
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are pleased to hear the service department was professional and handled your repairs and installation promptly. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

August 09, 2025

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Employee Rating

it was a good job done quickly and the facility was a good place ok More

by DTIMIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Heather Beran

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Aug 12, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad the job was done quickly and you found the facility to be a good place. Have a good day! Customer Relations Manager customerservice@purdygroupusa.com

August 02, 2025

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It was a very good service, and done quick, didn’t have to wait in lin. More

by RIGOLATIN_29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Lopez

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Aug 04, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear that you received quick and efficient service without a long wait. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

August 01, 2025

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Employee Rating

Justin is alway helpful and cares about his customers! ! I had a bigger issue with a repair and Justin worked with me on getting it resolved! Super guy and great customer service!!! 10 out of 10 every More

by WILLIAMSTAMMIE2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Bryan College Station Toyota responded

Thank you for your review. We are glad to hear Justin consistently provides excellent service and went the extra mile to help resolve your repair issue. We appreciate your trust and kind words! Customer Relations Manager customerservice@purdygroupusa.com

July 31, 2025

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Employee Rating

Needed service in a hurry. Justin and the maintenance crew made that happen. I was out and on the road in 30 minutes. Thanks! More

by MHSGES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 01, 2025

Bryan College Station Toyota responded

Thank you for sharing your positive experience. We are glad Justin and the maintenance team were able to take care of your service quickly and get you back on the road in just 30 minutes. Customer Relations Manager customerservice@purdygroupusa.com

July 22, 2025

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Employee Rating

I got a coupon for an oil change in my camry and was pleased to get a good price on the service. More

by Dstrawntx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2025

Bryan College Station Toyota responded

We are glad you were able to take advantage of the coupon and that you are happy with the value of your service. Thank you for choosing us, and we look forward to seeing you again for your Camry’s next visit! Customer Relations Manager customerservice@purdygroupusa.com

July 13, 2025

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Employee Rating

thanks for the fast and courteous service you show us. thanks justin for explaining my navigation to me. More

by JIMWITTJRATTORNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 14, 2025

Bryan College Station Toyota responded

Hearing that Justin and the team provided a courteous, thorough service makes us proud. We appreciate you sharing this! Customer Relations Manager customerservice@purdygroupusa.com

July 07, 2025

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Employee Rating

Justin has always been excellent in attending to my needs when my vehicle is in need of service. More

by TXAG76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 09, 2025

Bryan College Station Toyota responded

We are happy Justin has continued to meet your expectations for quality service. Thank you for sharing your experience. Customer Relations Manager customerservice@purdygroupusa.com

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