Justin Birdwell | Page 8

Justin knocked it out of the ball park. I felt like my car needed front shocks and I wanted the steering checked, too. When I picked up the car, it felt completely different and that was I felt like my car needed front shocks and I wanted the steering checked, too. When I picked up the car, it felt completely different and that was a good thing. The mechanic did a great job. My car handled the road like new and it felt like I actually have power steering again. Justin really listens and he knows how to resolve issues. He is 1st class all the way. More

by marzhanle Verified Customer Verified Customer

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John Gray was excellent to work with. Vehicle was precisely as described and the price was excellent. Vehicle was precisely as described and the price was excellent. More

by BLAKEJENNINGS Verified Customer Verified Customer

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BEST TOYOTA SALES AND SERVICE IN THE NATION. .. OUTSTANDING EXCELLENCE ABOVE AND BEYOND THANK YOU .. OUTSTANDING EXCELLENCE ABOVE AND BEYOND THANK YOU More

by kwjames1961 Verified Customer Verified Customer

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Always easy to work with and great service. Been a customer for over 10 years and plan to purchase our next vehicle here. Been a customer for over 10 years and plan to purchase our next vehicle here. More

by HORNET1RACING Verified Customer Verified Customer

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Pulled up to the service department and they were fast and friendly my experience was excellent! and friendly my experience was excellent! More

by KIMHENLEY85 Verified Customer Verified Customer

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They need to quit sending me the same survey. We love Justin and glad he is our advisor. We love Justin and glad he is our advisor. More

by usseryjm Verified Customer Verified Customer

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Great experience! Everyone was friendly and the service was completed in a timely manner. I will definitely go back Everyone was friendly and the service was completed in a timely manner. I will definitely go back More

by karen.poore95 Verified Customer Verified Customer

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Always take care of me. Very friendly. Excellent service. Thank you Bryan College station Toyota. Very friendly. Excellent service. Thank you Bryan College station Toyota. More

by bthicks Verified Customer Verified Customer

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Got my car all fixed thank you. Had it tinted and they fixed my undershield Had it tinted and they fixed my undershield More

by RUSSKARLI86 Verified Customer Verified Customer

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My 4Runner had to be towed to the dealership as the alternator went out. This is the first time I had my vehicle serviced without an appointment, and maybe that’s why this service experience did not li alternator went out. This is the first time I had my vehicle serviced without an appointment, and maybe that’s why this service experience did not live up to the rest. My vehicle was delivered to the dealership before noon, and Justin was off that day. Another advisor told me that I would get a call first thing next morning to discuss the repair. At approximately. 8am I called and spoke with Justin. A few hours later I happened to check my phone and found that I had been sent a text with the recommended repairs for me to authorize. This may well be efficient for the dealership, but I found it very impersonal, and would have delayed my repair if I did not check my phone. I was notified when my repair was complete, and I am satisfied with the repair. I have always been treated well by Justin and the dealership as a whole, as my previous survey responses will show. I will continue to be a customer and appreciate Justin’s effort and attention. Just didn’t care for the automation and would rather speak with my advisor pertaining to the service of my vehicles. Thank you! More

by john.c.jones0208 Verified Customer Verified Customer

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