Justin Brown

All good, those guys are great, everything went smoothly, should I ever buy a jeep again that is the place should I ever buy a jeep again that is the place More

by JAN_CERDEIRA Verified Customer Verified Customer

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Probably one of the worst experiences I've ever had at a dealership. All I asked was a out the door price for a vehicle and they refused to give it. I asked them do you know the price of the vehicle do you dealership. All I asked was a out the door price for a vehicle and they refused to give it. I asked them do you know the price of the vehicle do you know the taxes do you know the fees and they said yes but we're not going to give it to you unless you tell us what you're going to finance first or have a trade in. There are lots and lots and lots and lots and lots of car dealerships that will be glad to sell me a car I wouldn't buy from this one if it was the last one on earth I'd walk first. I don't know the name of the salesman because he refused to give it to me when I asked him so buyer beware More

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Covert is a wonderful dealership! Everyone was friendly and helpful. The service I received from Justin was exemplary. Would buy there again! Everyone was friendly and helpful. The service I received from Justin was exemplary. Would buy there again! More

by JBMARCEAUX Verified Customer Verified Customer

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The experience at Covert Ram was excellent. They handled my issue with my Ram pickup and did so quickly with a fast turnaround. I’m very pleased with the experience. They handled my issue with my Ram pickup and did so quickly with a fast turnaround. I’m very pleased with the experience. More

by alypey Verified Customer Verified Customer

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Justin Brown was extremely helpful, and not pushy at all. By far the best truck buying experience I’ve had in the last 15 years. I will continue to buy from covert for all of our business needs. By far the best truck buying experience I’ve had in the last 15 years. I will continue to buy from covert for all of our business needs. More

by Petersonbuilderstx Verified Customer Verified Customer

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Great service as usual. My favorite dealership in the area to get my car serviced. My favorite dealership in the area to get my car serviced. More

by Sharlae Verified Customer Verified Customer

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My experience with Justin and Creed was NOT a positive experience. My car was delivered with HAIL damage and these guys realized they screwed up. They stated they will make it right by picking my car up experience. My car was delivered with HAIL damage and these guys realized they screwed up. They stated they will make it right by picking my car up and to use their "In-house PDR repair" folks to fix the major damage. Since my car was delivered as a "damaged" after the fact, I asked for monetary compensation and PDR repair for a "HAIL damaged" car for which that went no where. They stated I either let them pick up my car to fix the damage or they will only send me a $500 check for me to make the repairs myself. That was absurd as the damage was far greater than $500 as there was extensive hail damage on the hood, side panels and roof of vehicle. I finally gave up and let them PDR my vehicle. When returned, it was not perfect as there were still some minor dings on the hood and roof but I was tired of dealing with these folks. Good luck if you plan to do business with this car dealership. More

by Michael Woodall Verified Customer Verified Customer

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While the salesman was good with communication it fell short after. I was doing a remote purchase on a Used 2018 Lincoln. The car was basically represented correctly minus a few things but acceptable. short after. I was doing a remote purchase on a Used 2018 Lincoln. The car was basically represented correctly minus a few things but acceptable. However, I was promised a 4pm phone appointment with their finance/business department. Evan called me at 4:30pm. I was a cash purchase so mostly everything went smoothly other than his “Evan’s” rude behavior when I elected to not buy a ridiculously overpriced extended warranty. Then the electronic paperwork was wrong and included a lien holder on it for a cash purchase. The salesperson Justin told me that the delivery driver would do an early morning departure. I assumed that meant something before 8:30. That was my mistake by 10:30 I hadn’t heard anything from anyone on the day of delivery. Then the delivery driver finally called with an ETA of 3pm. I’m only 3.5 hrs from this dealership so dunno why that took so long. Anyway Justin - 5 stars always communicated and tried his best. Evan - 2 stars due to rudeness and poorly prepared paperwork. Delivery - 3 stars as they met the criteria but I had to ask Justin again for communication so as to make arrangements. More

by wzenheimer1 Verified Customer Verified Customer

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Justin went above and beyond in helping us to find the perfect Jeep-and made the buying process hassle-free. We appreciate his hard work and will be sure to find Justin when we are ready to buy again. perfect Jeep-and made the buying process hassle-free. We appreciate his hard work and will be sure to find Justin when we are ready to buy again. More

by CHERYLCOLLIE Verified Customer Verified Customer

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Justin Brown and his team were consummate professionals. The deal was easy and smooth. We're enjoying our new Jeep Grand Wagoner Series III Obsidian! The deal was easy and smooth. We're enjoying our new Jeep Grand Wagoner Series III Obsidian! More

by RGBERNHOFT Verified Customer Verified Customer

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