Justin Campbell | Page 18

I was given what felt like VIP treatment by Elizabeth Flores and the finance team (Justin). I went in thinking I’d leave with one car and ended up leaving with a dream car that I can afford! Everything a Flores and the finance team (Justin). I went in thinking I’d leave with one car and ended up leaving with a dream car that I can afford! Everything at that dealership is classy!!! My family and I really felt at home. My sister had purchased her Mercedes earlier this year. I’m just grateful! Thank you Walter’s Riverside and especially Elizabeth Flores! More

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I purchase my MB's in Walter's mercedes Benz of Riverside and at this time I own 4 MB (3 buy 1 lease). Our purchase experience with the lease was not pleasant due to the lack of honesty for part of the sales and at this time I own 4 MB (3 buy 1 lease). Our purchase experience with the lease was not pleasant due to the lack of honesty for part of the salesperson and my family and I decide not to go to Walter's Mercedes Benz of Riverside anymore. "But" I was inform that Mike Sales was back in Walter's MB and we didn't hesitate to go back and give it a shot since we know Mr. Mike Sales from many years and we know he is very professional and has and excellent customer service, I said this because we buy already 7 cars from him in the past. Mr. Mike Sales makes the experience of buying our MB pleasant also he is very clear in detail what is included in the car package like the "microChip" so you can connect your car to Mercedes Me or dial for emergency etc, and about the financial aspects he explained all in detail. About the lease we did few months ago we did the deal with another sales person and was "Wrong" the sales person didn't specify that the car we buy didn't have a microchip and finally this salesperson didn't care about the customer it all his objective was to sale a car no matter what and his excuse was "It is a learning process"! so came to my mine that in my field we call that (mall practice) My experience with the Service and maintenance of my vehicles has been excellent , the customer service has been always outstanding and Alex Ramirez is an example of that. I'm giving 5 stars to the review because I know that there is a good number of dealership staff , like Mike Sales and Alex Ramirez who cares and loves what they do and at the end this is a business and there's always room for improvement. Walter's Mercedes Benz of Riverside my experience of purchasing my recent MB has been fantastic. I'll recommend this dealer to my colleagues. More

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Mike was the best in helping me find a car that fit me and prices that worked with my budget. He helped me for over two days trying to get me the best deal! He and mercedes benz have my business for life and prices that worked with my budget. He helped me for over two days trying to get me the best deal! He and mercedes benz have my business for life after this. More

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Working with Tony Wasif was a pleasure and he definitely made us feel important. This was my first visit and won't be my last! made us feel important. This was my first visit and won't be my last! More

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Bought a new car and Tony Wasif was very helpful and everyone that helped me. everyone that helped me. More

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Me and My Husband met with David Pompeo (hope I didn’t butcher his last name)at the Riverside location. Very knowledgeable but most importantly so genuine… we didn’t feel pushed into any car we didn’t wan butcher his last name)at the Riverside location. Very knowledgeable but most importantly so genuine… we didn’t feel pushed into any car we didn’t want to see he was very professional but not gimicky. The experience and process to actually purchasing the Vehicle was so smooth and easy going. More

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Fantastic upscale dealership in Walter’s Mercedes Benz of Riverside and excellent service from Raul Ayala. I also found the management team to be extremely helpful. I’m a repeat customer and this is my 3rd n Riverside and excellent service from Raul Ayala. I also found the management team to be extremely helpful. I’m a repeat customer and this is my 3rd new car using Walter’s. More

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Justin Campbell and John Shelley were a so nice duo who tag teamed their way through a hairy situation, at the end of the day they got me in and out and I was so satisfied! Thanks again Walter's tag teamed their way through a hairy situation, at the end of the day they got me in and out and I was so satisfied! Thanks again Walter's More

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David Pompa has all the knowledge and answers to all my questions that was concerning warranty and I left understanding why car warranty is needed.. well done job 👍🏽 questions that was concerning warranty and I left understanding why car warranty is needed.. well done job 👍🏽 More

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We had a great experience and would recommend Tony Wasif if you are looking to purchase or lease a vehicle. if you are looking to purchase or lease a vehicle. More

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