Justin Campbell | Page 32

Great help We were dealing with Andrew Wagner and Raul Ayala at Walters Mercedes. We had made an offer to purchase a new Mercedes and were told it would be at W We were dealing with Andrew Wagner and Raul Ayala at Walters Mercedes. We had made an offer to purchase a new Mercedes and were told it would be at Walters on Monday. Due to the fact that Andrew's wife was at that time having a baby, somehow the car did not reach Walters. Raul Ayala and his manager Frank Serreo stepped up big time and held the deal together. When the car did arrive Raul was there to take us through the process step by step to make sure we understood what had happened and that we actually got a better deal. Raul went so far as to actually take off the sheepskins on our trade in and put them on our new car. We were very impressed with him, his great attitude, and his ability to close a deal we were ready to walk away from. He passed us to Justin who is about the best F.& I guy we've worked with. He flipped us to a lease and saved us some $$. Thanks to all! More

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Salesman of the year Rene was the best salesman I’ve ever come in contact with I don’t think he would of treated his mother any better my real son accompanied me in the pu Rene was the best salesman I’ve ever come in contact with I don’t think he would of treated his mother any better my real son accompanied me in the purchase of my car I felt like I had 2 sons there to make sure momma got exactly what she came in for and left extremely happy thank you so very much hope he is there when I return in 3 years see you then Rene More

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Fun, pleasant and easy. We came into Walter’s Mercedes Benz one summer afternoon in need of a new family vehicle. My wife and I have wished for a Mercedes for a long time an We came into Walter’s Mercedes Benz one summer afternoon in need of a new family vehicle. My wife and I have wished for a Mercedes for a long time and we found the right group to make it happen. Rashad Whitlow was the essential tour guide through this experience. Very informative, yet never once felt pressured. Then we closed with Justin Campbell, who was also great. Overall an awesome team! More

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Second Contact required Initially had concerns with vehicle vibrating while engine was turned on that we felt were not being addressed and pricing was not accurately being p Initially had concerns with vehicle vibrating while engine was turned on that we felt were not being addressed and pricing was not accurately being presented.Vibration issue was addressed and the second sales representative corrected the issues with the pricing. More

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Patients! Was very pleased with the way Andrew went over all the details of my new 2020 GLE 4Matic. Andrew was professional and was very patient. Was very pleased with the way Andrew went over all the details of my new 2020 GLE 4Matic. Andrew was professional and was very patient. More

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Superb customer service Andrew Wagner & Raul Ayala make a great team. They helped me every step of the way & provided superb customer care & support-even after vehicle purcha Andrew Wagner & Raul Ayala make a great team. They helped me every step of the way & provided superb customer care & support-even after vehicle purchase, which is a plus! I'd be happy to recommend them to family & friends! Finance was smooth sailing & Justin Campbell was knowledgeable & extremely helpful! More

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A+ service John Shelley was great. Super friendly and nice. I recommend his service. My first car purchase, on my own. I will be back for another car! John Shelley was great. Super friendly and nice. I recommend his service. My first car purchase, on my own. I will be back for another car! More

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Morris/Justin was the best My oldest son loved morris and i like the fact morris was cool with my son calling him jesus. That was real funny! Justin was great have us a deal whi My oldest son loved morris and i like the fact morris was cool with my son calling him jesus. That was real funny! Justin was great have us a deal which my wife was happy about. Thank you so much! More

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Highly Reccomend We loved it! The glass windows that are displayed in the front of the dealership made the view beautiful of all the new cars. The dealership was very We loved it! The glass windows that are displayed in the front of the dealership made the view beautiful of all the new cars. The dealership was very clean. All the associates were friendly and put together. I really liked my salesman Christian Garcia. I highly recommend going to see him if you want to purchase a car from Walter’s Mercedes of Riverside. I felt very comfortable buying a car with him, he made me feel like we were family friends. More

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EXCEPTIONAL purchasing experience! This is the 3rd vehicle I have purchased from Andrew because he is so knowledgeable, professional and truly cares about his customer! I had the pleasu This is the 3rd vehicle I have purchased from Andrew because he is so knowledgeable, professional and truly cares about his customer! I had the pleasure of working with his team members Raul and Justin! I highly recommend Andrew if you are interested in a vehicle ! You will receive the 5 star treatment from beginning to end ! More

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