Justin Castro
Justin Castro at Pacifico Hyundai
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Justin Castro | Page 2

Service Advisor

Pacifico Hyundai

6715 Essington Avenue
Philadelphia, PA 19153

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4.7
21 Reviews

Dealership Experience

2 yrs, 2 mos

4.7

21 Reviews

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21 Reviews of Justin Castro

December 21, 2023

Dealership Rating
Employee Rating

My vehicle was finished an hour earlier than expected! The Uber/Lift they provided was also helpful, so I could go to work and pick my car up later. The customer service reps who assisted me, Brian and Ju More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian

Dec 22, 2023

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 08, 2023

Dealership Rating
Employee Rating

Going to share a great experience with you today at Pacifico Hyundai service. I highly recommend service here. More

by Bruzharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Golden , Brian

Dec 08, 2023

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Dec 08, 2023

Bruzharley responded

You’re welcome thank you for being there to provide service

December 06, 2023

Dealership Rating
Employee Rating

Service was quick, communicated clearly on what was needed, and transportation was provided so I did not have to wait while service was completed. More

by Colinmaxwell12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Golden , Brian

Dec 06, 2023

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 21, 2023

Dealership Rating
Employee Rating

My experience with sales, Steven and Brandon, was excellent. I was less pleased with my experience with the service department in scheduling an appointment.for a minor matter. I was told I had to wai More

by geraldtkenney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 15, 2023

Dealership Rating
Employee Rating

The service people are so wonderful and helpful. The salespeople are not as helpful.But I would not lease another Hyundai due to insurance rates More

by Deborahabibah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Golden , Mike Brown, Charles Carmichael, Arthur Hawkins, Robert Lacy

Oct 17, 2023

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 09, 2023

Dealership Rating
Employee Rating

The service Department Employees. Their professionalism, and waiting room cleaning and snacks with beverages TV More

by pequod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 07, 2023

Dealership Rating
Employee Rating

The are professional, and efficient. Justin is a solid asset! He is clear about the work need and the price upfront. More

by chefbillelmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Golden , Charles Carmichael

Sep 08, 2023

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 11, 2023

Dealership Rating
Employee Rating

People were courteous and attentive to my needs very helpful and knowledgeable would use them again. More

by Ganttkgbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 25, 2023

Dealership Rating
Employee Rating

Friendly, professional, efficient and extremely helpful! I cannot say enough positive things about this dealership. They really wow me every-time i come in for service. Denver and Justin were truly phenomen More

by Michalowski.c1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 09, 2023

Dealership Rating
Employee Rating

Great communication and service, friendly and kind interactions with everyone in the service department. Will be using this dealership exclusively going forward. More

by jacpoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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