Justin Coocen

Upon arrival for our 1:00pm appointment, Justin informed us about a 2-3 hour wait. We would have appreciated a “heads up” well beforehand as we would have rescheduled this. Inconsiderate. Justin told us us about a 2-3 hour wait. We would have appreciated a “heads up” well beforehand as we would have rescheduled this. Inconsiderate. Justin told us to text him for updates. We texted him hours later, zero response. The coupon that we wanted to use was for regular oil, not synthetic. You only offer synthetic oil. Why would you offer a coupon for something that you do not offer? Not only is this gimmicky but it may be illegal. We wanted to use our credit card and were told that there is a 3% upcharge for this. Pretty tacky and unappreciated. Our Jeep was not even washed prior to picking it back up. Family Advantage? We are not at all impressed. Finally, we were forced to purchase your Family Advantage package for over $2,000 when buying this vehicle from your dealership last year. It is a total “money grab” and again, very much unappreciated. More

by 704mulberry Verified Customer Verified Customer

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The greatest service I've ever experienced in my life. I will always give good references. I will always give good references. More

by Joc407 Verified Customer Verified Customer

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Greatest service I've ever had with a dealership ever I will give good references always will give good references always More

by Joc407 Verified Customer Verified Customer

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The steering wheel controls weren’t working, I made an appointment, Justin was the advisor who took care of me. He said that I need to leave the car there, I asked for a courtesy car, so he checked if th appointment, Justin was the advisor who took care of me. He said that I need to leave the car there, I asked for a courtesy car, so he checked if they have the part that probably the truck need to replace to since the problem. Luckily they had, he gave me the estimate time to fix. I waited less than Justin said and everything was solved. Justin was super friendly and helpful! More

by scazella Verified Customer Verified Customer

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Great service and experience. Highly recommended. Salespeople are knowledgeable and cordial. Everything went smoothly and uneventful. Highly recommended. Salespeople are knowledgeable and cordial. Everything went smoothly and uneventful. More

by virgiliomatheus Verified Customer Verified Customer

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Had fantastic dealings with everyone involved, Justin was on point on the whole deal and so was finance dept on point on the whole deal and so was finance dept More

by ib4cars427 Verified Customer Verified Customer

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Very good service from everyone especially Carlos at finence. Very professional including Justin C he went out of his way to make everything work. finence. Very professional including Justin C he went out of his way to make everything work. More

by calichaso Verified Customer Verified Customer

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The Central Florida Chrystal jeep ram facility has a great friendly staff that is very attentive and expedites the buying experience great friendly staff that is very attentive and expedites the buying experience More

by johat05 Verified Customer Verified Customer

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Vehicle was already cleaned and all I had to do was sign and drive. Fast and Transparent. Thank You Justin!! and drive. Fast and Transparent. Thank You Justin!! More

by jeredsolana Verified Customer Verified Customer

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Had a great experience with Juan. It was an easy and straight forward process. Appreciate his help. It was an easy and straight forward process. Appreciate his help. More

by R89johnson Verified Customer Verified Customer

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