Justin Dwyer
Justin Dwyer at DePaula Ford

Justin Dwyer

Service Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

Contact Me
4.6
817 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

25 yrs, 3 mos

Specialties & Trainings

Senior Master Mazda

Senior Master Ford

4.6

817 Reviews

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817 Reviews of Justin Dwyer

October 26, 2025

Dealership Rating
Employee Rating

I got the engine valve lifter recall taken care of in one day while I was shuttled to my workplace. I’m pleased to say that the engine passed the recall check. The service staff was very helpful. More

by GREENEBRIAN90
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam , Marvin, Victor

October 23, 2025

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Employee Rating

This was the first new car I have ever bought. You folks did a wonderful job making me feel great and your price was great. Thank you so much. More

by ULTRAFRED
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

October 20, 2025

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Thank you for your kindness. All the facilities are great for the long wait. Good More

by appletr02
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

October 19, 2025

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Employee Rating

Lenny in Service is very professional and very customer centric with the customer always 1st attitude. Pleasure to work with. More

by DSPRAGU1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Haroon Matin, Hussain Said , Pavement Boda

October 19, 2025

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Employee Rating

The service has improved since my first handful of visits. Hoping the good service continues More

by Yaw B
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Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings

October 18, 2025

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Employee Rating

I don’t have a lot of faith in the service department anymore. I have owned six Ford escapes in the last 20 years And I know when the vehicle is not running right, And I don’t appreciate trying to be con More

by ANTONORI2002
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jayson Newell, Qasim Dawood, Lenny Farnam , Chance is excellent!!

October 17, 2025

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Employee Rating

The service has gotten better from the first couple times I have had to bring my vehicle in More

by Yaw B
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings, Jim Rosamino

October 17, 2025

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Employee Rating

I have never had a bad experience here. Everyone has been courteous and friendly. Service has been quick. More

by al
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

October 17, 2025

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I received amazing service ,my car runs greatly appreciated how kind I was treated and how fast the re call work was done.i thank all those who helped me !! More

by beverlyuptonkhan
Service Price Transparency
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Recommend Dealer
Yes

October 16, 2025

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Employee Rating

As always an smooth and stress free experience from beginning to end. The folks here are always pleasant and the new waiting room is very comfortable. More

by Akasha4277
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

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