Justin Dwyer

Luis was excellent. Explained to me what my car needed saving me a couple of hundred dollars that I definitely can not spare at this moment. Everyone was very welcomin Explained to me what my car needed saving me a couple of hundred dollars that I definitely can not spare at this moment. Everyone was very welcoming and I 100% feel like they cared. Thank you Luis and the other gentlemen that work right along side. More

by ariam96 Verified Customer Verified Customer

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Depaula Ford (and DePaula Chevy) dealerships are a staple of good customer service. Karen DePaula is carrying on her Dad Tony Depaula’s tradition of taking great care of their customers! John Mainello Troy of good customer service. Karen DePaula is carrying on her Dad Tony Depaula’s tradition of taking great care of their customers! John Mainello Troy, NY More

by John Mainello Verified Customer Verified Customer

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Always great Guys Lenny Chance Louis Nice staff Great snacks 😊 In waiting area Lovely experience every time so far staff Great snacks 😊 In waiting area Lovely experience every time so far More

by NANCYBONESTEEL Verified Customer Verified Customer

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I would like to personally thank your service department. It’s people like Luis, Howard and your entire service team is the reason we keep buying board products. Thanks, D Paula, Ford, for hiring such consc It’s people like Luis, Howard and your entire service team is the reason we keep buying board products. Thanks, D Paula, Ford, for hiring such conscientious and courteous employees. Thank you Dave A More

by 66 vette Verified Customer Verified Customer

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They do listen to your concerns, the customer service is decent, they do offer treats and drink while waiting for a long period of time. decent, they do offer treats and drink while waiting for a long period of time. More

by bgaston121 Verified Customer Verified Customer

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Interactions go well. Never pressured to go through with high-cost maintenance on the same day. Never pressured to go through with high-cost maintenance on the same day. More

by anthonykrolikowski Verified Customer Verified Customer

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Luis was great! I came in for an oil change and tire rotation. Got it done in good time. He is respectful and friendly. I also worked with Justin Dwyer which showed I came in for an oil change and tire rotation. Got it done in good time. He is respectful and friendly. I also worked with Justin Dwyer which showed the same respect. More

by SHAWNEMS Verified Customer Verified Customer

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Great customer service Dealership! I highly recommend the Depaula Ford Dealership to all Ford vehicle owners. I highly recommend the Depaula Ford Dealership to all Ford vehicle owners. More

by Julio Verified Customer Verified Customer

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Josh is great to work with, service department has been helpful for my guys with minor issues or questions. I have purchased from several Albany area ford dealers no more. Josh makes buying from him a bree helpful for my guys with minor issues or questions. I have purchased from several Albany area ford dealers no more. Josh makes buying from him a breeze. More

by ITZ Verified Customer Verified Customer

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They are amazing to deal with, the service was fast the staff is friendly and it was nice that the shuttle service came and picked up my wife's vehicle up at her job did a complete service on the vehicle a staff is friendly and it was nice that the shuttle service came and picked up my wife's vehicle up at her job did a complete service on the vehicle and brought it back to her in a timely fashion More

by isca324 Verified Customer Verified Customer

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