Justin Dwyer
Justin Dwyer at DePaula Ford
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Justin Dwyer | Page 4

Service Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

Contact Me
4.6
625 Reviews

Dealership Experience

7 yrs, 1 mo

Industry Experience

23 yrs, 11 mos

Specialties & Trainings

Senior Master Mazda

Senior Master Ford

4.6

625 Reviews

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625 Reviews of Justin Dwyer

February 21, 2024

Dealership Rating
Employee Rating

Good service, courteous staff and timely turn around time. I would recommend them to anyone. More

by JAJSAUBREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

February 17, 2024

Dealership Rating
Employee Rating

Had my lincoln repaired and was very satisfied with the service and the repairs even though it took 10 days to get it done but i wasn’t in a hurry anyway as we had a second car to use More

by Bill
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 11, 2024

Dealership Rating
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Very accommodating, clear explanation of service and what is covered. Lenny always tries to make you feel like a human and does his best. I would suggest Depaula have vehicles washed when finished for serv More

by Gregg Mulgrew
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 22, 2023

Dealership Rating
Employee Rating

Service was great and timely. Nice folks to do business with. Love their fresh ground coffee machine in the waiting area. More

by JimMurley
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

December 14, 2023

Dealership Rating
Employee Rating

All parties at the dealership have been great. Trustworthy, honest, and get the job done More

by james.weidman
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 10, 2023

Dealership Rating
Employee Rating

DePaula was very responsive to my problem with my Mach-e. It took two visits to resolve but that wasn’t DePaula’s fault. More

by Susan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Older guy who is a master technician

December 04, 2023

Dealership Rating
Employee Rating

Lenny is fantastic, his attention to detail and customer service is outstanding. He goes above and beyond taking care of his customers and is a credit to DePaula Ford More

by JM131
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

December 03, 2023

Dealership Rating
Employee Rating

It's a great dealership. It provides excellent customer service. The dealership always tries to give its customers the best deals and prices. More

by mdh00035
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

December 03, 2023

Dealership Rating
Employee Rating

Excellent customer service! Always take time to explain things and works with my schedule for appt More

by kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

November 30, 2023

Dealership Rating
Employee Rating

In Ford service dept. , Lenny, Chance, Luis are my guys. These guys are comprehensive; they're going to tell you what's wrong with your car, whether you want to hear it More

by Tom Anastasio, Black Mustang guy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

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