Justin Dwyer | Page 3

Be in and you at a reasonable time and always taken care of and pleased with the service of and pleased with the service More

by COOLMARV67 Verified Customer Verified Customer

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Very friendly and knowledgeable. It was a pleasure to deal with this group. Took a little longer but that's what I got for waiting until Saturday morning It was a pleasure to deal with this group. Took a little longer but that's what I got for waiting until Saturday morning More

by CFC0229ET Verified Customer Verified Customer

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Josh was great and made the transaction quick and painless. I got exactly what I wanted for a trade in price wise and he got me in the price range I needed to be in. The reason it was four stars and painless. I got exactly what I wanted for a trade in price wise and he got me in the price range I needed to be in. The reason it was four stars and not five is for the following reasons: I was told that the oil was just changed, but when I checked the life AFTER the purchase was concluded, it stated the life of the oil had 71% remaining. I’m giving the benefit of the doubt on this one that it was change but the timer wasn’t reset. Either way, not a huge deal. I was told there would be a full tank of gas and there wasn’t. $50 worth of gas and we’re good. Not a huge deal. This is the biggest reason though. I live in Massachusetts. In order to get a sticker, the e-brake needs to function and stop the truck from moving, which I realized AFTER the sale was complete that the e-brake doesn’t work. I called Josh and he mentioned that he would be sending a mobile service unit to repair the e-brake, which is awesome since I didn’t know those were a thing! So due to the e-brake, they get 4 stars, but one the issue is fixed, the review will go up to 5 stars. I highly recommend DePaula Ford to anyone looking for a new or used vehicle! More

by scorp7514 Verified Customer Verified Customer

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Absolutely excellent! ! The service area was completely full and everyone moved along on their way quickly. ! The service area was completely full and everyone moved along on their way quickly. More

by susan.olekoski Verified Customer Verified Customer

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Good service, courteous staff and timely turn around time. I would recommend them to anyone. time. I would recommend them to anyone. More

by JAJSAUBREY Verified Customer Verified Customer

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Had my lincoln repaired and was very satisfied with the service and the repairs even though it took 10 days to get it done but i wasn’t in a hurry anyway as we had a second car to use service and the repairs even though it took 10 days to get it done but i wasn’t in a hurry anyway as we had a second car to use More

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Very accommodating, clear explanation of service and what is covered. Lenny always tries to make you feel like a human and does his best. I would suggest Depaula have vehicles washed when finished for serv is covered. Lenny always tries to make you feel like a human and does his best. I would suggest Depaula have vehicles washed when finished for services above $100.00. More

by Gregg Mulgrew Verified Customer Verified Customer

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Service was great and timely. Nice folks to do business with. Love their fresh ground coffee machine in the waiting area. Nice folks to do business with. Love their fresh ground coffee machine in the waiting area. More

by JimMurley Verified Customer Verified Customer

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All parties at the dealership have been great. Trustworthy, honest, and get the job done Trustworthy, honest, and get the job done More

by james.weidman Verified Customer Verified Customer

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DePaula was very responsive to my problem with my Mach-e. It took two visits to resolve but that wasn’t DePaula’s fault. It took two visits to resolve but that wasn’t DePaula’s fault. More

by Susan Verified Customer Verified Customer

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