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Justin Fernandez
Justin Fernandez at Garden Grove Kia
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Justin Fernandez | Page 2

Sales & Leasing

Garden Grove Kia

13731 Harbor Blvd
Garden Grove, CA 92843

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4.8
152 Reviews

Dealership Experience

6 yrs

Industry Experience

6 yrs

Languages Spoken

English English

Spanish Spanish

4.8

152 Reviews

Write a Review

152 Reviews of Justin Fernandez

October 11, 2023

Dealership Rating
Employee Rating

Was very helpful and try to meet my goal he helped me to find my new car More

by marmar_ng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Clarke , Justen

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Oct 11, 2023

Garden Grove Kia responded

Congratulations on your new car! The Garden Grove Kia team is thrilled that you are happy with your buying experience. Thanks for your business and five-star review!

Oct 11, 2023

marmar_ng responded

Very good experience

October 10, 2023

Dealership Rating
Employee Rating

I really like the professionalism that Mr. Fernandez and Mr. Clark displayed when they guided me towards my new car.... More

by FFERNANDEZ872
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aldo Orea, Chad Clarke

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Oct 10, 2023

Garden Grove Kia responded

We're glad to know that our team at Garden Grove Kia provided you with a professional experience. Enjoy your new ride!

September 26, 2023

Dealership Rating
Employee Rating

Rip off. $400 for oil change. Hate loathe disgust dishonest lame regret rude never again. stealership More

by roberto.d.rochall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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September 06, 2023

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Employee Rating

Not only offered deal but also deal time was very satisfied. Their service, prompt response, etc Thank you. More

by interkay77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Clarke , Mia

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Sep 06, 2023

Garden Grove Kia responded

We're glad to know you had a satisfying experience at Garden Grove Kia. Thanks for the positive feedback about our service and prompt responses!

July 07, 2023

Dealership Rating
Employee Rating

I loved everything but how much it cost to have any maintenance done on my car. You can get the same quality of work done a lot cheaper at a car repair shop. More

by tbarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Mcgregor

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Jul 23, 2023

Garden Grove Kia responded

While we are happy to hear that you had a positive experience working with our team, I apologize that you were not satisfied with our rates. We strive to provide the fairest pricing we can, but I will make a note of your concern in our effort to remain competitive. If there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Craig Atchison - Service Manager - 714-823-4949

June 01, 2023

Dealership Rating
Employee Rating

Justin has a great customer service and very polite he helped me a lot and everything was great More

by LANCE.GONZALEZ1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Jun 01, 2023

Garden Grove Kia responded

We are glad to hear that you felt taken care of by Justin. Thank you for choosing Garden Grove Kia!

June 01, 2023

Dealership Rating
Employee Rating

Thank you. The inspection of my car was good. This time there was of course a long wait, but overall I'm satisfied More

by lusi.makarova31
Recommend Dealer
Yes

Other Employees Tagged: Chris Mcgregor, Khristina Esqueda, Andrea Biggers, Kadin Espinosa, Sam Carmona, Brandon Dennis, Leilani Josiah, Alex Jimenez, Brian Fierros

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Jul 23, 2023

Garden Grove Kia responded

We're delighted to hear that you're happy with our service at Garden Grove Kia, however, we do apologize if the wait was longer than anticipated. We hope we can welcome you back with a more timely experience down the road. Until then!

May 24, 2023

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Employee Rating

I was attended to quickly and explained the services clearly. I was impressed with how quick I was taken care. More

by THOMAS.SALUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aldo Orea, Emetrio (E.T.) Torrez, Dan Le, Khristina Esqueda, Kadin Espinosa, Leilani Josiah, Alex Jimenez, Toshi Saigusa, Brian Fierros

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May 25, 2023

Garden Grove Kia responded

Thomas - Thanks for leaving us a review! Our team at Garden Grove Kia is glad to know that you had such a successful service experience working with us. Drive safely, and we hope to see you back!

May 23, 2023

Dealership Rating
Employee Rating

Enjoyed the visit enjoyed the purchase. I would buy another car from you again Thank you. More

by FUN4CC57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul park

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May 23, 2023

Garden Grove Kia responded

Congrats on your new car! Thank you for choosing Garden Grove Kia and leaving a five-star review. We are grateful to hear we've earned your business. See you next time!

May 11, 2023

Dealership Rating
Employee Rating

this dealership of kia is awesome they help you to get the car that you want it and good costumer service skills . More

by philip_alvarado2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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May 11, 2023

Garden Grove Kia responded

We really appreciate your kind words about Garden Grove Kia, Philip! We're glad that we could exceed your expectations and assist you with a great car-buying experience. Drive safe!

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