Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs | Page 16

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

5.0
272 Reviews
5.0

272 Reviews

Write a Review

272 Reviews of Justin Gibbs

June 03, 2024

Dealership Rating
Employee Rating

Dealership should not be charging their customers 3% fee for using a credit or debit card. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jun 03, 2024

Shottenkirk Honda of Huntsville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. If you don’t mind contacting us so we can speak directly, we’d love to address your concerns in detail.

June 02, 2024

Dealership Rating
Employee Rating

I went to the service to get my car serviced and get a couple of items corrected. They were not concerned that this was a warranty job, but instead took my vehicle and completed the service and corrected More

by MTIDWELL281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JR Reynolds

Jun 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2024

Dealership Rating
Employee Rating

It was fine except for the debit card policy I was unaware of before coming for my service. Are we going back in time? Charging more for using a debit card is ridiculous. Who carries checkbooks around More

by MICKYANISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 02, 2024

Dealership Rating
Employee Rating

Scott did a really great job letting me know what was going on and dealing with my insurance. More

by BELLCREIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

May 31, 2024

Dealership Rating
Employee Rating

I had a great experience with the friendly staff and nice facilities. Thanks Again! If the oil changes could be a lil quicker that would be nice. More

by GOODMANELIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 30, 2024

Dealership Rating
Employee Rating

The people are great, the shop is very clean, service was performed at the appointment time. Car was delivered back washed. More

by AMBROSE_BARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner

May 31, 2024

Shottenkirk Honda of Huntsville responded

BARRY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 30, 2024

Dealership Rating
Employee Rating

The staff is courteous and helpful and provide excellent service. They are knowledgeable and advise services that keep my vehicle performing optimally More

by SMITHCARLETON8
Recommend Dealer
Yes

Other Employees Tagged: Kevin Duffy

May 30, 2024

Shottenkirk Honda of Huntsville responded

Carlton, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

May 30, 2024

Dealership Rating
Employee Rating

Clean, comfortable, environment and great summary from my attendant about needs for my vehicle in my next visit. More

by CHUCK5470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fernando Holden

May 30, 2024

Shottenkirk Honda of Huntsville responded

Chuck, Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

May 25, 2024

Dealership Rating
Employee Rating

Justinn provided excellent service. He was friendly, knowledgeable and accommodating. I definitely feel well taken care of with him and look forward to bringing my car to be serviced wi More

by EVILBETH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ladies in checkout

May 28, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

May 24, 2024

Dealership Rating
Employee Rating

Justin & the service crew were all kind & knowledgeable. I was very pleased with my service! More

by AUNNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Shottenkirk Honda of Huntsville responded

AUNNAH, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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