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Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs | Page 21

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

5.0
266 Reviews
5.0

266 Reviews

Write a Review

266 Reviews of Justin Gibbs

February 20, 2024

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Employee Rating

Always helpful and willing to check out the issue. We go to them every time we have to do service to our car. More

by JCBROWN214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Feb 20, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 20, 2024

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The service is always great! I always feel listened to, welcome, and cared for. Nice More

by WILLIAM1BOWDEN
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 20, 2024

Shottenkirk Honda of Huntsville responded

William, We are very happy to hear Justin provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

February 12, 2024

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Love that WiFi was available . Check out was fast and easy. Confortable waiting area and water. More

by MOJOMEL3
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 12, 2024

Shottenkirk Honda of Huntsville responded

MOJO, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

February 11, 2024

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Employee Rating

Great dealer and excellent service. Justin Gibbs in the service department was very helpful and extremely quick in helping me resolve issues with my vehicle. More

by DHWANG77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 11, 2024

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Employee Rating

Great service every time, fast and efficient. Always able to get my vehicle taken care of in a timely manner. More

by CHASEK501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2024

Shottenkirk Honda of Huntsville responded

CHASE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 09, 2024

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My visit went well, employees were very nice and professional, the waiting room was clean and comfortable with free coffee and water. I had time to visit the show room and see some new models. The More

by HENDERS2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Feb 09, 2024

Shottenkirk Honda of Huntsville responded

Thank you for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

February 06, 2024

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Employee Rating

Good service in and out quickly ! Thanks for your time yesterday !will be back next oil chang More

by TYPOINT41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Feb 06, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 01, 2024

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Employee Rating

The service is always good but the time invested for an oil change is quite long. It usually takes an hour and a half for just the oil change. More

by JERRY87
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your patience! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

January 31, 2024

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Employee Rating

Very cooperative and patient . Justin also gave my ideas on how to pursue some changes I’m looking to make More

by BRUCE.SCOTT1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Boustani

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Jan 31, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 27, 2024

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Employee Rating

No wait time when I arrived… advisor was knowledgeable, articulate and efficient… service was performed quickly and without issues… billing and payment was managed well. More

by RUDI.MAYER50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2024

Shottenkirk Honda of Huntsville responded

RUDI, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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