Justin Harbert | Page 23

"First Time Mercedes Owner" Mercedes-Benz of Hagerstown has been "The Best" dealership I have ever purchased from, and I have owned many vehicles from many brands. My search bega Mercedes-Benz of Hagerstown has been "The Best" dealership I have ever purchased from, and I have owned many vehicles from many brands. My search began when I found interest in the GLA 350 which had not come out yet. I called MBOH to have a quick inquiry and Barry London answered the phone. He answered all my questions and was super nice, he offered to meet me to discuss my needs when a time was convenient for me, even if it was after his work hours. When I arrived at MBOH he was at the front door to great me with a smile (very important in sales) and all was pleasant from there. He listened to my needs as I needed space for family matters as well a luxury and was very informative to let me know the GLA 350 was quite small but never pushed me to feel like if that was what I wanted you should not buy. Not long after this meeting a used GLK in a blue color that I love came available and I emailed Barry at 10:00 PM at night expecting an answer the next morning. Not the case, he answered within 15 minutes and we were able to make the purchase the next day. Every one at MBOH was super nice and quality minded about customer service as well as the great product they carry. Great job, I look forward to being just as impressed with the service department when needed. Thanks MBOH! V Youngblood More

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First-time Mercedes Buyer We looked around at a lot of car makes and models, and thought the best value for us was to buy a certified Mercedes. Once we made the decision to bu We looked around at a lot of car makes and models, and thought the best value for us was to buy a certified Mercedes. Once we made the decision to buy a Mercedes, we then had to chose a dealer. Everything we read on line about the Mercedes Benz of Hagerstown dealership was correct. They were friendly, they knew their cars, and they worked out a great deal for us that didn't take all day to negotiate. I called a few dealerships to get a feel for personalities of the sales reps at the various dealerships, and Wes was the best by far. We are sold on Mercedes, and we are sold on Mercedes Benz of Hagerstown. And as long as Wes works there, we won't need to talk to another salesperson. We are completely happy! More

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The Perfect Car Buying Experience We had checked-out the available used Mercedes Benz C300 cars on line and found several at the Mercedes Benz Dealership of Hagerstown. Cathy contacte We had checked-out the available used Mercedes Benz C300 cars on line and found several at the Mercedes Benz Dealership of Hagerstown. Cathy contacted Barry London by email and made arrangements to stop by for a visit the following weekend. Within an hour we had picked "the red one" and negotiated a very good deal with Rob Buchanan. Barry London and Rob Buchanan were both extremely kind, courteous, knowledgeable, professional, and helpful as they walked us through the buying process. Everyone we came in contact with at the dealership was extremely helpful and professional. The show room and customer waiting area are wonderfully comfortable and hospitable. We left the dealership that Saturday and returned early the next week to sign the papers and pick up the car. Rob was very through as we went through the paperwork and he explained each of our options as we went through the purchase process. Barry spent several hours with us explaining all the features of our new car, especially the phone and navigation systems. In summary, Our car buying experience at the Mercedes Benz of Hagerstown was excellent and we highly recommend this entire team of automobile specialists. More

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Completely Worth The Wait! My wife and I visited the dealership in early June. Just looking...until we tested a GL550. We knew this was it and so we sat down with Mike Lavrenc My wife and I visited the dealership in early June. Just looking...until we tested a GL550. We knew this was it and so we sat down with Mike Lavrenchik and went over the special order process for a 2015 GL550. Over the next week or so, Mike and I developed a build sheet for the 550 and it was ordered in June. During the process, Mike always kept me up to date on the build progress and expected delivery date. The car even came in early and we picked it up on August 21st. We are more than happy with it and Mike, Rob Buchanan, and Justin Harbert all made the entire experience easy, painless and even fun. More

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"Pleasant buying experience" This was our first purchase of a Mercedes-Benz. Barry London, our sales person, wanted us to be pleased with the purchase and was attentive to our This was our first purchase of a Mercedes-Benz. Barry London, our sales person, wanted us to be pleased with the purchase and was attentive to our requests for information and options and made the overall buying experience pleasant. Very knowledgeable staff and friendly negotiation. More

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The place to buy a MB ! My experience at MB of Hagerstown was exactly what I prefer when purchasing an automobile. No pressure, you are provided information with which to ma My experience at MB of Hagerstown was exactly what I prefer when purchasing an automobile. No pressure, you are provided information with which to make a decision. Superior product knowledge, the days of tire kicking are gone. Todays automobile is a complex technical machine that must be understood to properly utilize. Mike Lavrenchik and the team at MB of Hagerstown fully recognize this and provide the necessary information to reduce possible frustration levels. If you want an exciting and pleasant experience when purchasing an automobile, contact the team at MB of Hagerstown ! More

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There was some confusion at the beginning, but all questions raised were resolved. The sale was good and I am very pleased with the competence and friendliness of the dealer and their staff. questions raised were resolved. The sale was good and I am very pleased with the competence and friendliness of the dealer and their staff. More

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The sales team at Younger is always great. I will continue to utilize Younger for my auto needs and I enjoy the quality relationship I have there. continue to utilize Younger for my auto needs and I enjoy the quality relationship I have there. More

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Management and sales staff displayed a genuine interest and desire to work with us on the price of every Mercedes we have purchased from them including out most recent 2014 E350. We will be back! and desire to work with us on the price of every Mercedes we have purchased from them including out most recent 2014 E350. We will be back! More

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Amazing experience. This is the fifth Mercedes Benz that we have bought from the same dealer and each time has been better than the previous one. Everyone was friendly and professional. Looking for a car? we have bought from the same dealer and each time has been better than the previous one. Everyone was friendly and professional. Looking for a car? Yes, we would recommend (and have) to anyone More

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