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Justin Heutel
Justin Heutel | Page 3
GM / Parts, Service & Body Shop Director
Sunset Ford
11700 Gravois Rd
St. Louis, MO 63127
99 Reviews
Hello! I have grown up and lived in South County my whole life, and being that I am part owner here at Sunset Ford, this community and business has become my life. I am here to help however I can. So whether it be a Service, Parts, Body Shop or Sales related questions or concerns, I can help. I am also passionate in the Accessory and Aftermarket business. As far as when I have spare time outside of work, you will find me working on my personal old trucks, or spending time with my family, wife and 2 girls, either down at Suson Park, Grants Farm, or at the Lake. My goals here at work are to carry on our family traditions in running a local business for over 111 years in the same location. I want to retain that personal touch that so much of this corporate world has seemed to lose. Please never hesitate to call for suggestions, concerns or to say hello. 314-467-1120. Thank you for helping our family & staff carry on 111 plus years under one brand in the same location.
Read moreDealership Experience
18 yrs, 4 mos
Industry Experience
18 yrs, 4 mos
Specialties & Trainings
Fixed Operations Director
Ford Master Certified - Service Manager
99 Reviews
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99 Reviews of Justin Heutel
May 09, 2023
Excellent customer service. Sales and Sales Management very professional- Finance Department, quick and very efficient. Drop 3hours to work with this dealer Sales and Sales Management very professional- Finance Department, quick and very efficient. Drop 3hours to work with this dealer More
by trwilk
Verified CustomerOther Employees Tagged: Justin Lombard, Tony Pizzella , Larry Sidberry
May 07, 2023
The Heutel Families and employees manage and operate an excellent Ford dealership. Excellent service, professionalism, attention to details, and great communication skills. Thank you Jennifer and Brett in excellent Ford dealership. Excellent service, professionalism, attention to details, and great communication skills. Thank you Jennifer and Brett in service! More
by VGILLIAM02
Other Employees Tagged: Pete Heutel, Brett Mathis, Jenn Hall, Teresa Farris , Larry Sidberry
March 06, 2023
Communication seems to be worst problem here. Also training employees on what they are selling would have solved many problems we had. Also training employees on what they are selling would have solved many problems we had. More
by CHEVELLE1969
Other Employees Tagged: Darrell Burton, Jordan Arendall , Mark Whited
January 27, 2023
It’s hard to find a business anymore that cares about the customer’s experience. Sunset Ford used old school mentality and will have me coming back for service, and I will even try their sells department the customer’s experience. Sunset Ford used old school mentality and will have me coming back for service, and I will even try their sells department next time I’m looking for a new vehicle, hopefully that mentality spreads over the entire business. Justin Heutel, operational Manager, was easy to work with and made sure sure I was taken care of. Lonnie at the service desk was very personable and keep me informed on my vehicle. And the service techs who worked in the background finished my car in a timely manner, that I appreciate very much. More
by crsngry
Other Employees Tagged: Lonnie
January 14, 2023
The Heutel Team and staff doing outstanding job. Excellent service, professional, thorough with great communication lines. Jen and Justin continue to excel with Brett doing a great job! Excellent service, professional, thorough with great communication lines. Jen and Justin continue to excel with Brett doing a great job! More
by VGILLIAM02
Other Employees Tagged: Jenn Hall , Brett Mathis
December 10, 2022
Repair took almost 3 months. Upon return ALL 4 tires lugs were a full 2 turns loose- and ONE lug was completely off. A safety issue that could have resulted in a fatal accident. Upon return ALL 4 tires lugs were a full 2 turns loose- and ONE lug was completely off. A safety issue that could have resulted in a fatal accident. We will NEVER use sunset or buy a vehicle from sunset, and will tell everyone we know or our poor experience. Justin (owner) didn’t bother communicating with us even after our request. The lack of concern by leadership was extremely disappointing. More
by Evelyn.roehr
Other Employees Tagged: Jenn Hall
September 18, 2022
Fantastic as always. Everyone was helpful and got me out the same day for my maintenance needs. Everyone was helpful and got me out the same day for my maintenance needs. More
by Niffer Hall
Other Employees Tagged: Pete Heutel, Brett Mathis, Justin Lombard, Brian Noeth , Larry Sidberry
September 15, 2022
Wonderful service. Husband’s brakes and oil change were completed the same day and everyone was very friendly. Love Sunset Ford! Husband’s brakes and oil change were completed the same day and everyone was very friendly. Love Sunset Ford! More
by Niffer Hall
Other Employees Tagged: Pete Heutel, Justin Lombard, Brian Noeth, Corey Polston , Larry Sidberry
August 08, 2022
Awesome place to get your next car. This was our 2nd this year and we couldn't be happier with our purchases from beginning to end. This was our 2nd this year and we couldn't be happier with our purchases from beginning to end. More
by Kmonroecamp
Other Employees Tagged: Pete Heutel, Tim Stewart, Justin Lombard, Jeff Farrah , Larry Sidberry
July 31, 2022
The experience was exceptional. Sunset Ford made me feel like we were there only concern. Hats off to Larry Sidberry, Tim Stewart and the entire staff involved with the delivery of Sunset Ford made me feel like we were there only concern. Hats off to Larry Sidberry, Tim Stewart and the entire staff involved with the delivery of our Lightning More
by LIGHTNING
Other Employees Tagged: Pete Heutel, Tim Stewart, Teresa Farris, Darrell Burton , Larry Sidberry
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