Justin Luettjohan
Justin Luettjohan at BMW of Palm Springs
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Justin Luettjohan

Sales Manager

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Justin Luettjohan

May 01, 2024

Dealership Rating
Employee Rating

Sandra is very courteous, professional, polite and keeps you informed. Returns call timely. Thank You, Paul A Santillan More

by SANTILLANKATY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 12, 2024

Dealership Rating
Employee Rating

My service writer is knowledgeable and efficient. The facility is always clean and sterile looking. More

by socalnikoli
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Savanna King

January 16, 2024

Dealership Rating
Employee Rating

The purchase from start to finish was amazing and easy. I was able to find the car I wanted, buy the car and have it shipped to me. It was easy, great communication, they went above and beyond for sure. Th More

by Purchaser718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Zamora, Carlos (sales manager now)

Jan 17, 2024

BMW of Palm Springs responded

Thank you for sharing your amazing purchasing experience with BMW Palm Springs! We're thrilled to know that the process was easy and that our team went above and beyond to ensure your satisfaction. We value each customer, and we're grateful for the opportunity to serve you.

January 13, 2024

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Employee Rating

This dealership is the best of the best! Everyone is professional, yet warm and friendly. We have purchased several cars and always have excellent negotiation, finance and service. Nayeli More

by sadiecat1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Veneisha Foster, Nayeli Torres

Jan 17, 2024

BMW of Palm Springs responded

Thank you for considering BMW Palm Springs as the best of the best! We're thrilled to hear about your positive experiences with Nayeli, Veneisha, Sandy, and our entire team. Your satisfaction is our priority, and we appreciate your continued support.

November 18, 2023

Dealership Rating
Employee Rating

Definitely identified some real underperforming electrical issues. Made the move to correct it. Technically it should correct the underperformance. More

by PETER.STAROV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

BMW of Palm Springs responded

Thank you for bringing the underperforming electrical issues to our attention. We're glad to have identified and corrected them to enhance the performance of your vehicle.

November 04, 2023

Dealership Rating
Employee Rating

Great team, Great service, Great experience! I booked my appointment last minute and Bryan was able to accommodate without any issues - many thanks! More

by christopher.sleeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

BMW of Palm Springs responded

We're glad to hear about your positive experience with our team, service, and Bryan's accommodating approach. Your last-minute appointment was our pleasure to accommodate. Thank you for choosing BMW Palm Springs.

July 26, 2021

Dealership Rating
Employee Rating

I live outside of the Palm Springs area. I prefer the Palm Springs BMW dealership over any other due to their friendly atmosphere. They are honest and most of all my salesman, Mike Pope. Mikes the best. More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Pope

Aug 09, 2021

BMW of Palm Springs responded

Patrick, thank you so much for the amazing 5-star review! We're happy to hear about your incredible experience with us and appreciate your business tremendously. We can't wait to see you again!

October 05, 2020

Dealership Rating
Employee Rating

1st time buying a car on line. Nick was very professional and courteous. The right car the right price and worth looking at other dealerships outside of orange county More

by Spiro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rock , Nicholas alexander

September 13, 2020

Dealership Rating
Employee Rating

Great sales experience from Orlando, Justin and David! No pressure very reasonable price! Friendly easy going pleasure to do business with, I would definitely recommend this dealership. More

by Thmay65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Orlando Welsh

Sep 21, 2020

BMW of Palm Springs responded

Thank you for your 5-stars and recommendation! Orlando, Justin and David are all excited to know that they were able to provide a great sales experience for you! We look forward to many more visits with you at BMW of Palm Springs!

March 24, 2020

Dealership Rating
Employee Rating

Finalizing Purchase of BMW 217i With the help of Brad Williams I was able to finalize the purchase of the BMW 217i, he is always helpful answering all my questions and is very good a More

by patiboot
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brad Williams

1

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