Michael Pope

Bryan is a Berry good, and understanding Service manager. Your store people in general are friendly, and profesional. Your repair prices are high. Thank you, Julio Hoffmann manager. Your store people in general are friendly, and profesional. Your repair prices are high. Thank you, Julio Hoffmann More

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Sandy is awesome and very professional! I have had great service for 25 years here. I will continue to purchase my cars here. I have had great service for 25 years here. I will continue to purchase my cars here. More

by hawkeyemd2 Verified Customer Verified Customer

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Our service advisor Sandy was off the charts. Sandy always goes above ad beyond for us. Service is in and out quickly unless they have to order parts. We are always able to get a loaner w Sandy always goes above ad beyond for us. Service is in and out quickly unless they have to order parts. We are always able to get a loaner which helps immensely. Love our BMW team and wouldn't drive any other vehicle out there. More

by Sghanson Verified Customer Verified Customer

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Ordering process easy. They kept me informed on progress l. Quick paperwork & delivery. Excellent explanation of features. Great service when I had a flat tire. Costs cover They kept me informed on progress l. Quick paperwork & delivery. Excellent explanation of features. Great service when I had a flat tire. Costs covered under lease supplemental contract. More

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Excellent experience at BMW Palm Springs. I can't say enough good things about Mike Popescu. He really went the extra mile for me. I would highly recommend him. He was very helpful and ma I can't say enough good things about Mike Popescu. He really went the extra mile for me. I would highly recommend him. He was very helpful and made sure that I walked away with a terrific car. I also want to thank Bobby who took the time to explain how everything works on the car. There are lot of bells and whistles and he made sure that I was comfortable before I drove the car off the lot. More

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Easy to contact and good advise for my car,next service ,clean waiting service room ,clean waiting service room More

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I was looking to purchase a hard-to-find car in a very difficult market (chip shortage). I looked all over the country for months and was fortunate to connect with Mike Pope at BMW of Palm Springs, CA (I difficult market (chip shortage). I looked all over the country for months and was fortunate to connect with Mike Pope at BMW of Palm Springs, CA (I live in Washington DC). Mike was up front, honest, and also understood the tough situation I was in. Many dealerships are selling new cars over MSRP (they call this "pricing with the market"), but BMW of Palm Springs was selling AT MSRP, even though they knew they would be able to easily sell this particular car for more. Once I committed to the car, Mike was very helpful in moving the process along. He kept in constant contact and was very responsive. He helped coordinate with the auto transport company and kept me updated the entire time. I can tell he was genuinely excited for me. My BMW experience started out poorly at two different dealerships, but I'm glad I hung in there and was fortunate to connect with Mike. Very happy with my purchase at BMW of Palm Springs; I only wish I were there, or they were here, so I could also have my car serviced there. More

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Mike was phenomenal! This was one of the fastest, cleanest, clearest and kindest car purchase experiences my wife and I have EVER had. Mike was fair and honest and direct. He definitely left us feeli cleanest, clearest and kindest car purchase experiences my wife and I have EVER had. Mike was fair and honest and direct. He definitely left us feeling like he was looking out for us and wanted to make our choices and experience pleasurable ones. I would highly recommend him and would eagerly buy my next car from him. From there we moved onto the Finance Dept. where Kevin Rock mercifully sped us through the paperwork and was very helpful and gracious in offering us additional products and services, even when we declined. Lastly, though I didn't catch his name, the gentleman or, I should say, 'BMW Genius' who helped set up our new car and guide/orient/instruct us was also very patient and helpful (and this was even while staying well past closing time). Overall...a HUGE THUMBS UP to Mike and everyone at BMW of Palm Springs!!! FIVE STAR across the board!!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

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I live outside of the Palm Springs area. I prefer the Palm Springs BMW dealership over any other due to their friendly atmosphere. They are honest and most of all my salesman, Mike Pope. Mikes the best. Palm Springs BMW dealership over any other due to their friendly atmosphere. They are honest and most of all my salesman, Mike Pope. Mikes the best. He knew what I wanted in my next BMW and worked with me with great communication to deliver this past weekend. It’s my third BMW with the Palm Springs team and appreciate them as professional and helpful More

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This is my 5th bmw and bought from different dealerships all over socal. This is the first time in my life that i bought a car and left the dealership truly excited w the car and did not feel i got taken ad all over socal. This is the first time in my life that i bought a car and left the dealership truly excited w the car and did not feel i got taken advantage of. Mike popescu is the most honest, straight talking car salesman i have ever transacted with. He made the whole transaction "pain free. Gilbert alvarez the finance manager didnt guilt or insult you to make you buy add-ons like most finance managers do. This is really how car sales should be. More

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