Justin Madison

fast friendly service had my car done sooner then expected. I also enjoyed the video provided to show car status expected. I also enjoyed the video provided to show car status More

by edgarcm1029 Verified Customer Verified Customer

Report | Print

Quick and easy. Very friendly team who got me in quickly and took care of the issue. Thank you! Very friendly team who got me in quickly and took care of the issue. Thank you! More

Report | Print

Slower than expected. 2 1/2 hour wait time. Glove compartment door fell open on the way home and we can't close it. ?? We live 60 miles away. 2 1/2 hour wait time. Glove compartment door fell open on the way home and we can't close it. ?? We live 60 miles away. More

Report | Print

Justin Madison was my Service Advisor and is a real asset to Toyota of Des Moines. He is highly knowledgeable, very responsive, highly available, customer oriented, articulates the problem and solutions to t to Toyota of Des Moines. He is highly knowledgeable, very responsive, highly available, customer oriented, articulates the problem and solutions to the problems understandably, he is very willing to work with my warranty company and he communicates quickly and succinctly as needed. I have a high mileage Tundra and trust it’s reliability and I trust Justin’s knowledge for maintaining my truck. More

Report | Print

Setting up a service schedule is easy even if I have to switch to chat mode especially when multiple service items need to be addressed switch to chat mode especially when multiple service items need to be addressed More

by GOLDILOCKS Verified Customer Verified Customer

Report | Print

Shawn Brown is a top-notch h mechanic. We wouldn't trust our cars with anyone else! Justin is great too! We wouldn't trust our cars with anyone else! Justin is great too! More

Report | Print

Emily Wagner & Justin Madison our awesome employees who both put the customer first and Toyota is fortunate to have both of them as employees. both put the customer first and Toyota is fortunate to have both of them as employees. More

by gannonobx Verified Customer Verified Customer

Report | Print

Always easy and quick. Great all around experience. The service team is great to work with. Great all around experience. The service team is great to work with. More

Report | Print

I've been a Toyota customer for over 25 years. Everyone I've worked with has been very good. Justin Madison stands out as TOPS!!! Everyone I've worked with has been very good. Justin Madison stands out as TOPS!!! More

Report | Print

Everything worked out fine and people were competent and friendly I was very pleased and will continue to do business with them friendly I was very pleased and will continue to do business with them More

by Herbsautoworks Verified Customer Verified Customer

Report | Print