Justin Madison

The dealership has been easy to work with on maintenance issues. They always seem to get my vehicle done in a timely manner. issues. They always seem to get my vehicle done in a timely manner. More

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Answered all my questions Easy to schedule and I received prompt service Out of comments received prompt service Out of comments More

by SALLYNADOLSKY Verified Customer Verified Customer

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They were great to work with they had the car ready to go in a short period of time we needed a hitch put on and they came through. in a short period of time we needed a hitch put on and they came through. More

by BIGPAPA.RANDY Verified Customer Verified Customer

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fast friendly service had my car done sooner then expected. I also enjoyed the video provided to show car status expected. I also enjoyed the video provided to show car status More

by edgarcm1029 Verified Customer Verified Customer

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Quick and easy. Very friendly team who got me in quickly and took care of the issue. Thank you! Very friendly team who got me in quickly and took care of the issue. Thank you! More

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Slower than expected. 2 1/2 hour wait time. Glove compartment door fell open on the way home and we can't close it. ?? We live 60 miles away. 2 1/2 hour wait time. Glove compartment door fell open on the way home and we can't close it. ?? We live 60 miles away. More

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Justin Madison was my Service Advisor and is a real asset to Toyota of Des Moines. He is highly knowledgeable, very responsive, highly available, customer oriented, articulates the problem and solutions to t to Toyota of Des Moines. He is highly knowledgeable, very responsive, highly available, customer oriented, articulates the problem and solutions to the problems understandably, he is very willing to work with my warranty company and he communicates quickly and succinctly as needed. I have a high mileage Tundra and trust it’s reliability and I trust Justin’s knowledge for maintaining my truck. More

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Setting up a service schedule is easy even if I have to switch to chat mode especially when multiple service items need to be addressed switch to chat mode especially when multiple service items need to be addressed More

by GOLDILOCKS Verified Customer Verified Customer

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Shawn Brown is a top-notch h mechanic. We wouldn't trust our cars with anyone else! Justin is great too! We wouldn't trust our cars with anyone else! Justin is great too! More

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Emily Wagner & Justin Madison our awesome employees who both put the customer first and Toyota is fortunate to have both of them as employees. both put the customer first and Toyota is fortunate to have both of them as employees. More

by gannonobx Verified Customer Verified Customer

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