302 Reviews
Write a Review302 Reviews of Justin Madison
September 28, 2018
Professional Service Team Toyota of Des Moines has done my vehicle services and has always been great to work with. Services are done in a timely manner and the service reps k Toyota of Des Moines has done my vehicle services and has always been great to work with. Services are done in a timely manner and the service reps keep me updated as the service is being done. More
September 28, 2018
solid service Solid service overall. Communications when service was complete and for shuttle pick up were timely. I Was disappointed in the cost of the OS upda Solid service overall. Communications when service was complete and for shuttle pick up were timely. I Was disappointed in the cost of the OS update. More
Other Employees Tagged: shuttle driver
September 27, 2018
great The dealer was able to get my service completed within a short period of time. I called and asked for a earlier appointment ( by two hours ) than my The dealer was able to get my service completed within a short period of time. I called and asked for a earlier appointment ( by two hours ) than my scheduled appointment and the service department didn't hesitate to have me bring my car in and they did a great job with the service. More
September 26, 2018
Service is always good. No problems. The service experience is always great. The service reps are helpful and informative. I usually wait for my car but I left it this time and in 4 hou The service experience is always great. The service reps are helpful and informative. I usually wait for my car but I left it this time and in 4 hours I had the information I needed. Thanks, Gwen Butler More
September 04, 2018
First Class in Everyway This dealership has to be in the top tier for the whole country. No matter which person you may talk to they are smiling, courteous, knowledgeable, fr This dealership has to be in the top tier for the whole country. No matter which person you may talk to they are smiling, courteous, knowledgeable, friendly and helpful. Toyota of Des Moines has to be a wonderful place to work, it shows in every employee. More
Other Employees Tagged: Steve Henigan, Chad Millhollin , JD Kent
July 29, 2018
Excellent Best service at buying a car in our lifetime. Derrick was amazing and friendly. Would recommend him to everyone! Marcy was so friendly and helpful. Se Best service at buying a car in our lifetime. Derrick was amazing and friendly. Would recommend him to everyone! Marcy was so friendly and helpful. Service people were friendly and patient More
Other Employees Tagged: Marcy Davis, Derrick Luttrell
July 23, 2018
Great service Always courteous and service is quick. I wanted to order some accessories and assumed I'd need to schedule another appointment when the parts came in Always courteous and service is quick. I wanted to order some accessories and assumed I'd need to schedule another appointment when the parts came in to have installed. Not only did they have them in stock but they installed them while I was there getting my oil changed so I wouldn't have to come back in. Greatly appreciated!! More
July 09, 2018
Totaled Toyota Sienna and Purchase of 2018 Toyota Highlander Thank you everyone who helped us during our unique flood damage experience pertaining to our 2011 Toyota Sienna. Our Sienna was totaled out due to th Thank you everyone who helped us during our unique flood damage experience pertaining to our 2011 Toyota Sienna. Our Sienna was totaled out due to the Ankeny Flood. Our experience with everyone at Toyota was excellent. We felt very comfortable in our time of need, and we were grateful for all the help and service provided. My husband and I were very thankful that we had a great experience and we will definitely recommend Toyota of Des Moines going forward. Thank you! Angela L. Eimers More
Other Employees Tagged: JD Kent, Roland Pappoe
July 09, 2018
5,000 service for my 2016 Camry. I did not have an appointment. As a walk in inquiring about service at 60,000 miles for my Camry, I was made to feel welcome and they immediately too I did not have an appointment. As a walk in inquiring about service at 60,000 miles for my Camry, I was made to feel welcome and they immediately took care of my needs. More
July 04, 2018
Worry free They are efficient from the moment you arrive to when you leave. My service advisor is always courteous and knowledgeable. Everyone I encounter at the They are efficient from the moment you arrive to when you leave. My service advisor is always courteous and knowledgeable. Everyone I encounter at the dealership is friendly. More
Other Employees Tagged: Steve Henigan