Justin Madison | Page 27

Have been taking my car to this dealership with the same car for 12 years and has always been a pleasant experience. Knowledgeable, friendly, efficient employees. I like the video showing what they're car for 12 years and has always been a pleasant experience. Knowledgeable, friendly, efficient employees. I like the video showing what they're doing to your car. More

by Mlb2101 Verified Customer Verified Customer

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I had an issue with my new-to-me RAV. it was an electrical problem and it happened like 2 months after buying it with 20k miles. Justin brought it in, checked it out in 5 minutes and fixe it was an electrical problem and it happened like 2 months after buying it with 20k miles. Justin brought it in, checked it out in 5 minutes and fixed it up for free. I figured it would be $200+ so it absolutely made my day. Great customer service :) More

by katiebeer71 Verified Customer Verified Customer

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I really appreciated how polite and professional everyone was while I had my car serviced. I will definitely return. was while I had my car serviced. I will definitely return. More

by cristicooper75 Verified Customer Verified Customer

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This car is has been serviced by Toyota of Des Moines since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I feel I was played to be charged for something unnecessary. If the aftermarket oil filter housing is on the vehicle you installed it . More

by nmyrow Verified Customer Verified Customer

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Always a good experience at Toyota of Des Moines (a customer for 40+years). Professional, prompt, well-managed, friendly professionals. They give good explanations of what they did and any concerns to customer for 40+years). Professional, prompt, well-managed, friendly professionals. They give good explanations of what they did and any concerns to watch for. I regularly recommend it to friends and family! More

by RMRyanPhD Verified Customer Verified Customer

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Friendly efficient staff. No waiting. Made the whole process easy. Enjoyed the free coffee and donuts. No waiting. Made the whole process easy. Enjoyed the free coffee and donuts. More

by johnandmaryjojudge Verified Customer Verified Customer

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Quick and no surprises! Always perform to expectations. Highly recommend. No push back when i declined services. Always perform to expectations. Highly recommend. No push back when i declined services. More

by anthony.gall Verified Customer Verified Customer

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This was a safety recall. In and out faster than I was told to plan. Great! In and out faster than I was told to plan. Great! More

by pundit617 Verified Customer Verified Customer

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It was faster than I expected but the service on my car, I have to wait for 30 days I have to wait for 30 days More

by mfongbehkonneh Verified Customer Verified Customer

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Always. Willing to answer my "stupid questions:. Knowlageable and informed. I was out of there in 1 hrs GREAT. %The only negative thing was that terribly r Willing to answer my "stupid questions:. Knowlageable and informed. I was out of there in 1 hrs GREAT. %The only negative thing was that terribly rude angry customer in the waiting room. Used very foul language at another customer . I hope the president of Toyota will send him a letter to "NOT EVER come back to Toyota for any reason!!!! PLEASE?? More

by DENHOLLAND510 Verified Customer Verified Customer

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