Justin Madison | Page 28

Everyone was very friendly unprofessional in every department, from the smile that greeted me at the reception desk to the final handshake before I drove out the door with my brand new car. I know I w department, from the smile that greeted me at the reception desk to the final handshake before I drove out the door with my brand new car. I know I will enjoy doing business with Toyota of Des Moines in the coming years! More

by CJJSHAMROCK9552 Verified Customer Verified Customer

Print

I needed a rush job to get my A/C repaired as I drive multiple hours a day. Got in contact with the manager Brock, who was able to get me in that day, and by the end of the next day my car was fixed. multiple hours a day. Got in contact with the manager Brock, who was able to get me in that day, and by the end of the next day my car was fixed. More

by tyler fluharty Verified Customer Verified Customer

Print

Received attention from service rep immediately! Was informed the work to be done at this time! Later discovered other maintenance that was needed, that was completed in a short time and I was on my Was informed the work to be done at this time! Later discovered other maintenance that was needed, that was completed in a short time and I was on my way! More

by joererce54 Verified Customer Verified Customer

Print

Everything went perfectly well. It was just a simple lube oil change and new filter. Great work! It was just a simple lube oil change and new filter. Great work! More

by MPS1173SCS Verified Customer Verified Customer

Print

The service technicians were great to work with and were very efficient! I will be returning next time service is needed. very efficient! I will be returning next time service is needed. More

by lynchsrt Verified Customer Verified Customer

Print

Service is completed when promised. Justin is helpful and explains things well. Vehicle service was completed with the stated timeline. Justin is helpful and explains things well. Vehicle service was completed with the stated timeline. More

by linde111 Verified Customer Verified Customer

Print

Have been taking my car to this dealership with the same car for 12 years and has always been a pleasant experience. Knowledgeable, friendly, efficient employees. I like the video showing what they're car for 12 years and has always been a pleasant experience. Knowledgeable, friendly, efficient employees. I like the video showing what they're doing to your car. More

by Mlb2101 Verified Customer Verified Customer

Print

I had an issue with my new-to-me RAV. it was an electrical problem and it happened like 2 months after buying it with 20k miles. Justin brought it in, checked it out in 5 minutes and fixe it was an electrical problem and it happened like 2 months after buying it with 20k miles. Justin brought it in, checked it out in 5 minutes and fixed it up for free. I figured it would be $200+ so it absolutely made my day. Great customer service :) More

by katiebeer71 Verified Customer Verified Customer

Print

I really appreciated how polite and professional everyone was while I had my car serviced. I will definitely return. was while I had my car serviced. I will definitely return. More

by cristicooper75 Verified Customer Verified Customer

Print

This car is has been serviced by Toyota of Des Moines since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I feel I was played to be charged for something unnecessary. If the aftermarket oil filter housing is on the vehicle you installed it . More

by nmyrow Verified Customer Verified Customer

Print